Dynamic professional with a strong background in customer service and administrative support. Known for exceptional communication skills and a commitment to fostering welcoming environments and maintaining accurate records.
Overview
14
14
years of professional experience
Work History
Bartender
Uma Hibachi
Saint Clair, Pennsylvania
05.2023 - Current
Deliver excellent customer service in a fast-paced environment
Greeted guests and facilitated order taking to enhance dining experience.
Fostered welcoming, positive atmosphere to encourage guest satisfaction.
Registrar
Empire Education Group
Pottsville, Pennsylvania
09.2019 - Current
Maintain accurate student and school records
Generate transcripts, grade reports, and academic documentation
Create and manage class schedules
Approved student reenter enrollments, ensuring compliance with school policies and facilitating seamless transitions
Build and maintain positive relationships with school leadership.
Provide administrative support and assist with day-to-day school operations
Server/Hourly Manager
Hoss's Steak and Sea House
Cresson, Pennsylvania
12.2011 - 02.2020
Delivered exceptional customer service to enhance guest satisfaction
Supervised team members while ensuring compliance with company policies and procedures
Executed nightly register closing and balanced cash drawers accurately
Supported team productivity and maintained smooth restaurant operations
Receptionist
Manor Care
Pottsville, Pennsylvania
09.2017 - 04.2018
Greeted and welcomed visitors, creating a positive first impression
Managed incoming phone calls, directing inquiries to appropriate personnel
Provided administrative support for office operations, ensuring smooth workflow