Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking, passionate, and eager to do what needs to be done.
Overview
7
7
years of professional experience
Work History
Lab Coordinator
Arconic
04.2023 - Current
Performed analysis of physical testing lab results to determine if data was accurate.
Sorted paperwork based on categories of physical testing done.
Find material that has not been tested or completed in a timely manner and take necessary steps to remedy stagnant lots.
Corrected errors on shipping certifications before material is sent out to customer.
Facilitated communications between customer service representatives to provide answers on stagnant lots and testing errors.
Received samples of material to send out for further testing at other locations and filled out paperwork respectively.
Universal Teller
IH Mississippi Valley Credit Union
04.2021 - 04.2023
Performed member transactions for money orders, cashiers checks, wire transfers, deposits, and withdrawals
Educated members on use of banking website and mobile apps
Answered member inquiries regarding account balances, transaction history, services charges, and interest rates
Provided consistent high-quality and professional service during every member interaction
Answered inquiries both in person and via telephone on various banking products
Performed branch closing duties such as balancing the vault securely with accuracy and efficiency.
Retail Sales Associate
Von Maur
01.2020 - 04.2021
Monitored sales floor and merchandise displays for presentable condition, taking proper steps such as restocking and/or reorganizing products
Displayed merchandise by arranging in appealing and orderly way to boost sales
Offered customers top-notch, personal service
Assisted customers by answering questions and fulfilling requests
Used POS system to process sales, returns, and gift card activations
Completed orders over the phone when required.
Circulation Assistant
Maquoketa Public Library
12.2018 - 01.2020
Educated self on various Microsoft programs to better fulfill duties
Assisted patrons with library's computers and provided detailed instructions on using printing/copying facilities
Handled check-in and check-out process of library books and materials at circulation desk
Updated library calendar with details regarding community organization meetings and activities
Answered phone and completed book reservation processes
Maintained a safe and welcoming environment for patrons
Assisted library staff in devising new and improving current organizational processes
Answered various patron queries and helped to find desired materials
Gained strong understanding of various methods for cataloging books and other materials.
Archives Intern
Loras College Center for Dubuque History
01.2018 - 05.2018
Student internship
Revised classification systems to better facilitate access to archived materials
Maintained knowledge of local history by studying documents and archives materials
Assisted patrons in their own research in a timely and friendly manner
Completed various education-oriented projects before deadline.
Circulation Desk Clerk
Nicholas J. Schrup Library, Clarke University
08.2016 - 05.2018
Work study
Answered questions from university staff and fellow students and helped to find desired materials
Supported staff with daily tasks such as gathering mail and delivering items
Learned how to catalogue books using the Library of Congress system
Handled check-in and check-out process of library books and materials at circulation desk
Answered phone and directed callers to proper extension.