Bridget Havens
Cleveland
Summary
Dynamic E-Commerce Manager with expertise in vendor relations and digital merchandising. Proven ability to execute high-impact promotional strategies that drive revenue growth and enhance product positioning across diverse platforms.
Overview
6
6
years of professional experience
Work History
E-Commerce Marketing Manager
The Northwest Group
Cleveland, OH
01.2024 - Current
- Plan and execute high-impact promotional strategies, including lightning deals, seasonal campaigns, and Partner Created Sales across marketplace and direct-to-consumer channels to drive revenue growth.
- Manage and optimize product listings across major e-commerce platforms, including Bed Bath & Beyond, Overstock, Michaels, Lowe's, Target, and Kohl's, supporting both 1P and 3P channels.
- Lead the lifecycle management of 25,000+ SKUs, driving the onboarding of hundreds of new products weekly into the Product Information Management system, ensuring accuracy, consistency, and timely distribution across the organization.
- Leverage NetSuite to manage inventory feeds, improving data synchronization, reducing fulfillment delays, and maintaining high in-stock performance.
- Conduct competitive analysis and market trend research to identify assortment gaps, inform pricing and merchandising strategies, and strengthen overall product positioning.
Assistant Buyer
Zulily
Cleveland, OH
08.2021 - 10.2023
- Utilized data-driven insights, including market research and customer behavior analytics, to inform product selection, assortment planning, and procurement strategy.
- Owned the Pring-on-Demand licensing portfolio, scaling top-performing brands such as Peanuts and Dr. Seuss while partnering with senior leadership to onboard major new licenses, including Disney.
- Managed the site Graphics Shop, utilizing trend forecasting and sales performance data to plan and execute high-converting, themed campaigns and events.
- Built and maintained strong vendor relationships through regular business reviews, performance analysis, and strategic feedback to drive mutual growth.
- Led end-to-end event and product execution, delivering detailed weekly performance recaps and actionable insights to leadership to inform business decisions.
- Collaborated cross-functionally with merchandising, marketing, and creative teams to define and elevate product presentation and customer experience across digital channels.
- Served as Subject Matter Expert for the Pring-on-Demand portfolio, training and mentoring team members to strengthen product knowledge and execution consistency.
Administrative and Customer Experience Coordinator
The TJX Companies
Olean, NY
10.2019 - 08.2021
- Served as Manager on Duty, overseeing daily operations, cash handling, and team performance.
- Supported store operations through scheduling, payroll prep, inventory tracking, and administrative management.
- Contributed to the successful launch of a new store location, ensuring operational readiness.
- Supervised front-end operations, resolved escalations, and upheld customer service standards.
- Trained and onboarded employees, improving team performance and operational efficiency.
- Managed cash office reconciliation and conducted audits to ensure accuracy and compliance.
- Led merchandising and visual presentation to drive sales and enhance customer experience.
- Supported loss prevention efforts as ALPHA leader, ensuring store compliance.
Education
Bachelor of Science - Fashion Merchandising
Mercyhurst University
Erie, PA05.2019
Skills
- Vendor Relations
- Inventory Analysis
- Digital Merchandising and Marketing
- Pricing and Promotion Planning
- Product Management
Timeline
E-Commerce Marketing Manager
The Northwest Group
01.2024 - Current
Assistant Buyer
Zulily
08.2021 - 10.2023
Administrative and Customer Experience Coordinator
The TJX Companies
10.2019 - 08.2021
Bachelor of Science - Fashion Merchandising
Mercyhurst University