Open To Work
Bridget Holbert
Tyler,TX
Work Preference
Summary
Detail-oriented healthcare administration professional with over 10 years of experience in insurance verification and medical records compliance. Skilled in auditing records to ICD-9/ICD-10/CPT standards and resolving discrepancies. Coordinates workflows among providers, payers, and internal teams to ensure operational efficiency.
Overview
13
13
years of professional experience
Work History
Career Break — Childbearing and Family Caregiving
Self Directed
Flint, Texas
11.2022 - Current
- Maintained industry knowledge while managing family responsibilities.
- Junior League of Tyler-Planned events for Touch-a-Truck committee- Fund Development to engage community participation.
- Conducted sponsorship outreach to secure funding for events.
- Coordinated on-site operations to ensure seamless event execution.
Clinical Scheduler II / Procedure Scheduler III / Clinic Patient Representative Sr.
Christus Mother Frances
Tyler, USA
01.2021 - 11.2022
- Coordinated scheduling for 9 providers and 4 NPs, ensuring on-time clinic operations through proactive management.
- Verified insurance, diagnoses, and CPT details, resolving Epic work queues and ensuring complete documentation pre-visit.
- Audited records for accuracy and compliance, collaborating with providers, outside offices, and patients to eliminate delays.
Medical Receptionist (Assignment)
Tyler Cardiac & Endovascular Center
Tyler, USA
06.2020 - 07.2020
- Facilitated high-volume front desk operations to optimize workflow.
- Ensured accurate verification of insurance benefits and patient documentation.
- Collaborated with clinical staff for documentation corrections as needed.
- Handled phone inquiries while managing scanning, routing, and daily payment reports.
- Processed billing inquiries and payments to maintain financial accuracy.
- Organized charts for patients, verifying all required forms were properly completed.
Health Information Tech II / Release of Information Coordinator
Baylor Scott & White Texas Spine & Joint Hospital
Tyler, USA
03.2019 - 03.2020
- Executed audits of inpatient and outpatient records to ensure compliance with regulations.
- Resolved chart deficiencies to maintain integrity of medical documentation.
- Worked closely with clinical staff on ICD-9, ICD-10, and CPT documentation standards.
- Produced compliant releases and created detailed internal reports for operational review.
- Performed quality assurance reviews of coded data against established guidelines for accuracy.
- Acted as liaison between clinicians and HIM department personnel to facilitate communication.
- Managed processing of medical record release requests under regulatory frameworks.
- Postponed all elective surgeries resulting from covid-19 pandemic.
Quality Assurance / Processing Coordinator
Care Options for Kids
Addison, USA
10.2013 - 10.2018
- Audited up to 600 medical documents daily for accuracy and completeness.
- Coordinated corrections with clinical teams, enhancing compliance with regulatory standards.
- Verified eligibility and maintained consistently audit-ready records, supporting operational readiness.
Education
B.S. - Human Development & Family Studies
Texas Tech University
Lubbock, TXEC-6 Certification - Elementary Education / Early Childhood
Texas Tech University
Lubbock, TXAmerican Montessori Society Certification - Primary Lead Teacher
Dallas Montessori Teacher Education Program
Skills
- Appointment management
- Insurance verification
- Patient billing support
- Records compliance
- Medicare and Medicaid guidelines
- Payer policies and communication
- HIPAA compliance
- ICD coding knowledge
- EHR systems
- Practice management software
- Workflow scheduling
- Data accuracy
- Microsoft Office proficiency
- Team collaboration
Timeline
Career Break — Childbearing and Family Caregiving
Self Directed
11.2022 - Current
Clinical Scheduler II / Procedure Scheduler III / Clinic Patient Representative Sr.
Christus Mother Frances
01.2021 - 11.2022
Medical Receptionist (Assignment)
Tyler Cardiac & Endovascular Center
06.2020 - 07.2020
Health Information Tech II / Release of Information Coordinator
Baylor Scott & White Texas Spine & Joint Hospital
03.2019 - 03.2020
Quality Assurance / Processing Coordinator
Care Options for Kids
10.2013 - 10.2018
B.S. - Human Development & Family Studies
Texas Tech University
EC-6 Certification - Elementary Education / Early Childhood
Texas Tech University
American Montessori Society Certification - Primary Lead Teacher
Dallas Montessori Teacher Education Program