Bridget Love
Dallas,Texas
Summary
Results-driven Supply Chain and Order to Cash Manager adept at leading cross-functional teams to enhance operational performance. Proven track record in implementing effective supply chain strategies, monitoring KPIs, and achieving cost savings through process improvements and strategic resource management.
Overview
12
12
years of professional experience
Work History
Supply Chain Manager
PepsiCo
Plano, Texas
03.2024 - Current
- Develop and implement supply chain strategies to enhance operational efficiency.
- Align technology solutions with supply chain and financial objectives to reduce costs and improve delivery performance
- Partner with Finance, Operations, and Supply Chain leaders to drive ERP implementations, upgrades, User Acceptance Testing (UAT), and continuous improvement initiatives
- Utilize ERP systems to streamline supply chain operations and provide real-time visibility into inventory and order status.
- Analyze supply chain performance metrics to identify areas for improvement and implement corrective actions.
- Implement process improvements to streamline warehouse operations.
- Ensure cross-border logistics documentation meets customs compliance and international shipping regulations.
- Evaluate new technologies related to supply chain management processes.
- Work with the Reporting and Analytics team to enhance logistics and financial reports related to tracking shipment progress, delivery times, and transport costs.
Order to Cash Manager
XPO Logistics
North Richland Hills, Texas
05.2021 - 03.2024
- Managed U.S. and Offshore employees to ensure billing efficiency and accuracy.
- Monitored aging reports to drive collection efforts on overdue accounts, and minimize Days Sales Outstanding (DSO).
- Performed root cause analysis on large accounts receivable balances in order to determine collection strategies.
- Reviewed and analyzed expenditure, financial, and operations reports to identify process improvement opportunities and enhance operational profile.
- Identified opportunities for cost savings through improved processes or systems enhancements.
- Managed revenue forecasting to align with market trends and financial goals.
- Collaborated with Finance on Annual Department Budget.
- Prepared concise executive summaries translating AR and collections data into actionable insights for leadership to inform strategic initiatives.
- Coordinated with Customer Success and external clients to resolve billing disputes and payment inquiries
Billing Support Manager
Worldwide Express-Unishippers
Dallas, Texas
06.2014 - 05.2021
- Performed investigations to resolve customer issues related to pricing, billing, and claims issues.
- Negotiated LTL pricing agreements and procurement activities.
- Supervised audit process for carrier freight bills, interpreting tariffs and contracts to ensure compliance.
- Created and generated customer reports in TMS and Oracle Systems to support decision-making.
- Analyzed carrier bid proposals to determine savings and margin potential.
- Maintained pricing profiles to align with customer needs and contractual agreements.
- Oversaw carrier portfolios and maintained positive relationships with service providers.
- Analyzed carrier performance to ensure industry standards were met.
- Prepared customer deliverables including RFP responses, savings assessments, proposal documents, and transportation service agreements.
Education
Bachelor of Arts -
Henderson State University
Arkadelphia, AR12-2010
Skills
- Supply chain management
- ERP systems proficiency
- Inventory management
- Data analysis
- Process improvement
- Cost management
- Change management
- Cross-functional collaboration
Technology Experience
- Oracle
- Salesforce
- Blue Yonder
- HRC
- TMS
- SAP S/4 Hana
- Dayforce
- Looker
- Mercury-Gate
Timeline
Supply Chain Manager
PepsiCo
03.2024 - Current
Order to Cash Manager
XPO Logistics
05.2021 - 03.2024
Billing Support Manager
Worldwide Express-Unishippers
06.2014 - 05.2021
Bachelor of Arts -
Henderson State University