Bridget Maxwell
Thorofare,NJ
Summary
Highly motivated and detail-oriented professional with experience in account management, financial processing, and client support. Proven ability to manage multiple priorities, maintain accurate records, and communicate effectively with diverse teams and clients. Recognized for strong organizational skills, problem-solving abilities, and a commitment to delivering high-quality results in fast-paced environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Account Executive
ICS Corporation
06.2024 - Current
- Managed a portfolio of client accounts, focusing on relationship building, retention, and satisfaction.
- Acted as the primary point of contact, identifying client needs and aligning solutions with ICS Corporation’s offerings.
- Collaborated with internal departments (e.g., sales, operations, and support) to ensure seamless service delivery and optimal client outcomes.
- Handled client billing and invoicing processes accurately and on time.
- Proficient in Microsoft Excel QuickBooks, and ERP for financial tracking, reporting, and account management.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Quality Control Specialist
ICS Corporation
06.2023 - 06.2024
- Review and edit mailing campaigns for production
- Checking for accuracy and mistakes in spelling, grammar, art, data etc
- Collaborating with programmers, prepress, and account executives to correct mistakes and give a perfect product to clients
- Identifying cost-saving errors
- Skilled in collaborating with team in order to accomplish objectives
Teacher’s Aide/Substitute Teacher
Ranch Hope, Inc.
12.2021 - 06.2023
- Evaluate students’ academic performance based on daily behavioral assessments and IEPs, adjusting learning plans once per month
- Ensure the optimal functionality of school operations, meeting with teachers, aides, and principals to devise safe, organized, and efficient weekly agendas
- De-escalate verbal and physical altercations amongst students by utilizing Nurtured Heart Approach training
- Maintain order in the classroom and supports lead teachers in conflict resolution
School Social Work Intern
Ranch Hope Strang School
09.2021 - 05.2022
- Assist School Social Worker with administrative tasks especially when coordinating with other districts
- Assist students to improve personal and social functioning through interactive play
- Provide social skills, anger management, and stress reduction to students who are experiencing social/emotional/behavioral problems that interfere with their learning or the ability of others to learn by helping them take a “reset”
- Developed IEPs for students with special needs and advocated for comprehensive teaching methods.
Shift Manager
Red Eagle Produce Company
04.2017 - 07.2019
- Assist store owners in ensuring efficient operations
- In charge of employee supervision and conducting new hire training
- In charge of inventory planning
- Maintaining order in the store and ensuring a top level of customer service
Education
Bachelor of Arts - Psychology
Rowan University
Glassboro, NJ05.2022
Skills
- Strong interpersonal skills
- Skilled in Microsoft Office applications
- Service operations management
- Document proofreading
- Overseeing production workflow
- Time management/multitasking
- Analytical problem solving
- Client-focused account planning
Certification
- New Jersey Substitute Teacher Certification
Timeline
Account Executive
ICS Corporation
06.2024 - Current
Quality Control Specialist
ICS Corporation
06.2023 - 06.2024
Teacher’s Aide/Substitute Teacher
Ranch Hope, Inc.
12.2021 - 06.2023
School Social Work Intern
Ranch Hope Strang School
09.2021 - 05.2022
Shift Manager
Red Eagle Produce Company
04.2017 - 07.2019
Bachelor of Arts - Psychology
Rowan University
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