Bridget McDonough

Retired RN

Phippsburg,ME

Summary

Highly experienced person known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.

Work History

Sales Associate

Ace

Bath, ME

03.2022 - Current

Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Provided positive first impressions to welcome existing, new and potential customers.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Solved customer challenges by offering relevant products and services.
Increased sales by offering advice on purchases and promoting additional products.
Maintained customer satisfaction with quick and professional handling of product returns.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Trained and developed new sales team associates in products, selling techniques and company procedures.
Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

Registered Nurse Case Manager

Co-Ordinated Care

Tacoma, Washington

01.2015 - 06.2016

Effectively communicated with physicians regarding patient needs, performance, medications and changes.
Completed initial assessments of patients and family to determine and address individual home care needs. ·
Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
Responded promptly and professionally to patient questions and concerns.
Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
Liaised with physicians regarding patient needs, performance and changes.
Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
Updated patient charts with data such as medications to keep records current and support accurate treatments.
Authored initial assessments of patients and family to develop plans for individual home care needs.
Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
Authored clinical notes and updates to be reviewed by patient's primary physician.
Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
Used [Software] to maintain database of relevant information for practitioners to access and coordinate patient care.
Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
Managed and streamlined referral queues of up to 25 by efficiently prioritizing patients and clearing insurance obstacles daily.

Registered Nurse Consultant

Genesis

Andover, Ma.

04.2000 - 04.2015

Evaluated and monitored care and services throughout shift to improve quality levels.
Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
Created, implemented and evaluated programs that promoted staff recruitment, retention and development.
Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
Formulated and executed individual resident discharge plans before initiating checkout procedures.
Evaluated patient histories, complaints and current symptoms.
Advocated for and strived to protect health, safety and rights of patient.
Communicated with healthcare team members to plan, implement and enhance treatment strategies.
Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
Managed patients recovering from medical or surgical procedures.
Provided skilled, timely and level-headed emergency response to critically-ill patients.
Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Adhered to strict safety measures by carefully determining proper dosages before administering medications.
Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
Performed triage on incoming patients and determined severity of injuries and illnesses.
Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
Implemented care plans for patient treatment after assessing physician medical regimens.
Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

Education

RN - Medicine

Stamford Hospital School of Nursing

Stamford, CT

05.1972

Associate of Arts - English

Sacred Heart University

Fairfield, CT

05.1969

Skills

I am a retired Registered Nurse of 49 years My career started at Massachusetts General Hospital where I worked in Orthopedic Trauma Massachusets General Hospital offered me a transfer to open the Eric Linderman Mental Health Hospital where I was part of their Interface team While there I volunteered at Deer Island Prison to open with Doctors from MGH their first Medical Infirmary

I worked with Doctors from MGH opening Psychiatric offices and clinics

My career provided me with opportunities to work as a consultant for Long Term Care facilities and as a Start Up Director for Assisted Living Facilities

I worked for Pharmaceutical companies speaking to across the USA regarding Pain Management

My Nursing Career was varied and provided me with valuable skills that I bring to a new job and am able to navigate my life by:

Multitasking Strengths
Excellent People Skills
Social Perceptiveness
Customer Service

Verbal Communication
Adapt to Diverse Groups
Time Management
Documentation and Recordkeeping
Strategic Planning
Speaking Clearly
Verbal and Written Communication
Teamwork and Collaboration
Negotiation Tactics

Timeline