Summary
Work History
Education
Skills
Timeline
SalesAssociate

Bridget McDonough

Retired RN
Phippsburg,ME

Summary

Highly experienced person known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.






Work History

Sales Associate

Ace
03.2022 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.
  • Evaluated inventory and delivery needs and optimized strategies to meet customer demands.

Registered Nurse Case Manager

Co-Ordinated Care
01.2015 - 06.2016
  • Effectively communicated with physicians regarding patient needs, performance, medications and changes.
  • Completed initial assessments of patients and family to determine and address individual home care needs. ·
  • Coordinated with interdisciplinary professionals to develop plans of care, administer tests and monitor patient status.
  • Advocated for patients by communicating care preferences to practitioners, verifying interventions met treatment goals and identifying insurance coverage limitations.
  • Evaluated healthcare needs, goals for treatment and available resources of each patient and connected to optimal providers and care.
  • Responded promptly and professionally to patient questions and concerns.
  • Created individualized care plans based on nursing diagnosis and incorporated appropriate nursing methods to achieve positive outcomes.
  • Participated in patient and family planning process, as well as provided instructions and addressed question and concerns.
  • Liaised with physicians regarding patient needs, performance and changes.
  • Conducted regular re-evaluations to address changes in needs and conditions, introducing revisions to care plans.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
  • Assessed and examined patients and documented history of current and previous conditions, diseases and injuries along with medications currently being taken.
  • Developed care plans based on nursing diagnosis and incorporated therapeutic, preventive and rehabilitative nursing methods.
  • Performed evaluations on consistent basis to address changes in patient needs, conditions and medications, altering care plans when required.
  • Examined patients and documented history of current and previous conditions, illnesses, injuries and current medications.
  • Updated patient charts with data such as medications to keep records current and support accurate treatments.
  • Authored initial assessments of patients and family to develop plans for individual home care needs.
  • Educated patients and loved ones about different treatment options and outside care approaches to reduce burden on hospital resources.
  • Authored clinical notes and updates to be reviewed by patient's primary physician.
  • Trained new nurses in proper techniques, care standards, operational procedures and safety protocols.
  • Used [Software] to maintain database of relevant information for practitioners to access and coordinate patient care.
  • Negotiated with suppliers and vendors to procure medical equipment, supplies and services.
  • Managed and streamlined referral queues of up to 25 by efficiently prioritizing patients and clearing insurance obstacles daily.

Registered Nurse Consultant

Genesis
04.2000 - 04.2015
  • Evaluated and monitored care and services throughout shift to improve quality levels.
  • Enforced nursing practice standards and recommended unit and institution policies and procedures to boost medical care quality.
  • Coordinated nursing activities and staffing with health-related, therapeutic and support services to streamline service delivery.
  • Developed and distributed nursing assignments for unit employees that outlined individual and group tasks.
  • Created, implemented and evaluated programs that promoted staff recruitment, retention and development.
  • Onboarded new employees through orientation meetings and training sessions before deployment to different departments.
  • Formulated and executed individual resident discharge plans before initiating checkout procedures.
  • Evaluated patient histories, complaints and current symptoms.
  • Advocated for and strived to protect health, safety and rights of patient.
  • Communicated with healthcare team members to plan, implement and enhance treatment strategies.
  • Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
  • Managed patients recovering from medical or surgical procedures.
  • Provided skilled, timely and level-headed emergency response to critically-ill patients.
  • Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
  • Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
  • Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
  • Adhered to strict safety measures by carefully determining proper dosages before administering medications.
  • Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
  • Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
  • Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
  • Performed triage on incoming patients and determined severity of injuries and illnesses.
  • Facilitated therapeutic communication, conflict resolution and crisis intervention by redirecting negative behaviors and helping patients regain or improve coping abilities.
  • Implemented care plans for patient treatment after assessing physician medical regimens.
  • Conducted ongoing monitoring and evaluations of behaviors and conditions, and updated clinical supervisors with current information.
  • Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
  • Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
  • Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.

Education

RN - Medicine

Stamford Hospital School of Nursing
Stamford, CT
05.1972

Associate of Arts - English

Sacred Heart University
Fairfield, CT
05.1969

Skills

I am a retired Registered Nurse of 49 years My career started at Massachusetts General Hospital where I worked in Orthopedic Trauma Massachusets General Hospital offered me a transfer to open the Eric Linderman Mental Health Hospital where I was part of their Interface team While there I volunteered at Deer Island Prison to open with Doctors from MGH their first Medical Infirmary

I worked with Doctors from MGH opening Psychiatric offices and clinics

My career provided me with opportunities to work as a consultant for Long Term Care facilities and as a Start Up Director for Assisted Living Facilities

I worked for Pharmaceutical companies speaking to across the USA regarding Pain Management

My Nursing Career was varied and provided me with valuable skills that I bring to a new job and am able to navigate my life by:

  • Multitasking Strengths
  • Excellent People Skills
  • Social Perceptiveness
  • Customer Service
  • Verbal Communication
  • Adapt to Diverse Groups
  • Time Management
  • Documentation and Recordkeeping
  • Strategic Planning
  • Speaking Clearly
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Negotiation Tactics

Timeline

Sales Associate

Ace
03.2022 - Current

Registered Nurse Case Manager

Co-Ordinated Care
01.2015 - 06.2016

Registered Nurse Consultant

Genesis
04.2000 - 04.2015

RN - Medicine

Stamford Hospital School of Nursing

Associate of Arts - English

Sacred Heart University

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Bridget McDonoughRetired RN