Bridget McGuire
Newburgh,NY
Summary
Dynamic Sales Account Manager with a proven track record at RI Suresky and Son, excelling in client relationship building and strategic account development. Recognized for exceeding sales quotas and enhancing customer satisfaction through effective communication and persuasive negotiations. Skilled in CRM software, driving business growth and fostering long-term partnerships.
Overview
13
13
years of professional experience
Work History
Sales Account Manager
RI Suresky and Son
08.2012 - Current
- Assisted in managing client relationships to foster satisfaction and loyalty.
- Learned CRM software for tracking sales activities and customer interactions.
- Supported sales team by preparing presentations and product demonstrations.
- Collaborated with marketing to create targeted campaigns for account growth.
- Participated in training sessions to enhance product knowledge and sales techniques.
- Maintained organized records of client communications and follow-ups.
- Contributed to team meetings by sharing insights on customer feedback and trends.
- Negotiated prices, terms of sale and service agreements.
- Increased sales revenue by identifying and pursuing new business opportunities.
- Built client relationships by acting as liaison between customer service and sales teams.
- Handled highest volume account in Type territory, generating more than $Amount in revenue.
- Maintained high standards of customer service by answering pricing, availability, use and credit questions accurately.
- Consulted with clients after sales and contract signings to resolve problems and provide ongoing support.
- Anticipated clients' needs by staying in touch on regular basis.
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Developed and maintained long-term relationships with key clients for sustained growth.
- Developed a reputation as a trusted advisor among clients by demonstrating exceptional knowledge of productsservices.
- Recognized as a top performer among peers, consistently achieving high levels of customer satisfaction and retention rates.
- Trained peers and management team on internal system supports and implementation plans.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
- Participated in ongoing professional development activities to stay current on industry trends and best practices.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed accounts to retain existing relationships and grow share of business.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
Education
Bachelor Of Science - Business Administration And Management
Mt St Mary College
Newburgh, NY05.1984
Skills
- Client relationship building
- Sales strategy development
- Lead prospecting
- Strategic account development
- Customer-oriented
- CRM proficiency
- Product or service expertise
- Sales presentations
- Enthusiastic yet professional demeanor
- Account servicing
- Relationship selling
- Contract negotiations
- Closing deals
- Contract negotiation expertise
- Sales negotiations
- Skilled multi-tasker
- Strong interpersonal skills
- Proven sales track record
- Performance management
- Client relationship management
- Goals and performance
- Sales process
- Direct sales
- Prospecting skills
- Continuous improvements
- CRM software
- Persuasive negotiations
- Positive and upbeat
- Product knowledge
- Relationship building
Timeline
Sales Account Manager
RI Suresky and Son
08.2012 - Current
Bachelor Of Science - Business Administration And Management
Mt St Mary College
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