Bridget Michel
La Quinta
Summary
Dynamic professional with a strong background in customer service and property management, notably at Dutch Bros. Recognized for exceptional communication and decision-making skills, I excel in fostering positive environments and enhancing tenant satisfaction. Proven ability to implement efficient processes and maintain high standards in cleanliness and safety.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Barista
Dutch Bros
04.2023 - Current
- Prepared and served a variety of coffee beverages following standardized recipes.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Maintained cleanliness and organization of workstations to ensure safe food handling practices.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated espresso machines and grinders efficiently to deliver high-quality drinks.
- Handled cash register transactions accurately while ensuring excellent customer service.
- Collaborated with team members to meet peak demand during busy shifts effectively.
- Engaged in continuous learning of new beverage recipes and preparation methods for skill enhancement.
Property Manager
Michel Rentals
06.2020 - Current
- Managed tenant relations, addressing concerns and ensuring satisfaction through effective communication and problem-solving.
- Oversaw property maintenance, coordinating repairs and inspections to uphold high living standards.
- Implemented rent collection processes, enhancing efficiency and reducing late payments through streamlined procedures.
- Developed marketing strategies for vacant units, increasing visibility and attracting prospective tenants effectively.
HVAC Assistant
Blackhawk Air and Heating
08.2023 - 08.2025
- Assisted in installation and maintenance of HVAC systems, ensuring compliance with industry standards.
- Conducted routine inspections and diagnostics to identify system malfunctions and recommend repairs.
- Supported lead technicians during complex installations, enhancing operational efficiency and workflow.
- Collaborated with team members to troubleshoot HVAC issues, improving response times to service requests.
- Trained new staff on safety protocols and best practices in HVAC operations, fostering a culture of safety.
Education
Associate of Science - Kinesiology
College of The Desert
Palm Desert, CA06-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Cleanliness
- Exceptional customer service
- Decision-making
- Safe food handling
- Menu memorization
- Excellent communication
- Constructive Feedback
Certification
I am certified in first aid and health, I can render CPR.
Languages
Spanish
Professional Working
Timeline
HVAC Assistant
Blackhawk Air and Heating
08.2023 - 08.2025
Barista
Dutch Bros
04.2023 - Current
Property Manager
Michel Rentals
06.2020 - Current
Associate of Science - Kinesiology
College of The Desert
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