Bridget O'Brien
Pleasantville,NY
Summary
Food service professional with a proven track record in delivering exceptional dining experiences and ensuring customer satisfaction. Expertise in conflict resolution, time management, and effective multitasking. Demonstrated ability to enhance guest experiences through teamwork and proactive problem-solving while maintaining cleanliness and organization standards. Skilled in food service protocols and bar maintenance, consistently exceeding service objectives in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Food Runner
Ideal tavern
Southington, Connecticut
06.2024 - 08.2024
- Delivered food orders promptly to tables and bar areas, ensuring customer satisfaction.
- Assisted servers by carrying plates and refilling drinks during peak hours.
- Collaborated with kitchen staff for efficient order coordination and timely service.
- Maintained cleanliness of dining areas and service stations throughout shifts.
- Monitored guest needs, responding promptly to requests for additional items.
- Organized utensils and condiments for quick access during service periods.
- Checked all dishes before delivery, ensuring accuracy and quality standards.
- Resolved customer complaints swiftly, adhering to company policies.
Restaurant Hostess
Ideal Tavern
Southington, Connecticut
06.2024 - 08.2024
- Greeted and seated guests while managing waitlists efficiently.
- Provided menus and highlighted daily specials to enhance guest experience.
- Assisted servers with table assignments and coordinated dining flow effectively.
- Maintained cleanliness of hostess station and dining area standards.
- Handled customer inquiries and resolved seating-related issues promptly.
- Collaborated with kitchen staff to ensure timely service delivery.
- Monitored dining area for guest satisfaction and proactively addressed needs.
- Answered phone inquiries to schedule reservations and manage takeout orders.
Banquet Server
Testa's Banquet Facility
Southington, Connecticut
05.2023 - 07.2023
- Configured banquet tables following specific event guidelines.
- Delivered food and beverages to guests during events, ensuring satisfaction.
- Maintained cleanliness by clearing tables promptly after meals.
- Collaborated with team members to facilitate seamless operations.
- Responded swiftly to guest inquiries and requests throughout events.
- Prepared dining areas efficiently for upcoming events.
- Monitored inventory levels and reported shortages immediately.
- Greeted guests upon arrival, providing assistance as needed.
Education
High School Diploma -
Acellus Academy
Kansas City, MO05-2025
Skills
- Effective time management and a quick learning ability
- Collaborative teamwork skills
- Event planning coordination
- Standards of cleanliness maintenance
- Physical strength for heavy lifting
- Clear kitchen communication skills
- detail-oriented approach
- garnish preparation skills and effective food presentation techniques
- timely food running experience
- General catering knowledge and table arrangement expertise
- a strong sense of urgency in service
- good problem-solving abilities with issue escalation skills
- effective memory retention with supply restocking capabilities
Certification
CPR and First Aid Certified
References
References available upon request.
Timeline
Food Runner
Ideal tavern
06.2024 - 08.2024
Restaurant Hostess
Ideal Tavern
06.2024 - 08.2024
Banquet Server
Testa's Banquet Facility
05.2023 - 07.2023
High School Diploma -
Acellus Academy