Bridget Peterson
Chattanooga,TN
Summary
Detail-oriented scheduling coordinator with expertise in conflict resolution and customer service. Proven ability to manage schedules efficiently, enhance communication, and maintain accurate records.
Overview
15
15
years of professional experience
2001
2001
years of post-secondary education
Work History
Inspection scheduler
Eco View Window and Doors
Chattanooga, Tennessee
09.2025 - 11.2025
- Coordinated scheduling for window and door installations across multiple teams.
- Collaborated with sales staff to align installation schedules with customer expectations.
- Assisted in resolving scheduling conflicts to maintain workflow efficiency.
- Maintained accurate records of scheduled jobs and changes in appointments.
- Scheduled and confirmed appointments.
- Communicated schedule changes effectively throughout the organization when necessary.
- Maintained accurate records of all tasks completed by the team.
- Ensured compliance with established policies and procedures related to scheduling activities.
- Determined the most efficient timeline for completing a given assignment while ensuring optimal resource utilization.
- Resolved scheduling disputes between internal stakeholders in an effective manner.
- Coordinated with other departments regarding resources needed for specific projects.
- Provided support in identifying critical path activities to ensure deadlines are met.
- Analyzed resource requirements for each project and identified potential conflicts or delays.
- Performed data entry into computer systems for tracking purposes.
Sales Associate
Eyeglass World
Chattanooga, Fl
02.2025 - 06.2025
- Assisted customers with product selection and inquiries.
- Processed transactions accurately and efficiently at the cash register.
- Maintained store appearance by organizing merchandise and displays.
- Handled customer complaints professionally to ensure satisfaction.
- Provided product knowledge to enhance customer shopping experiences.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Worked with fellow sales team members to achieve group targets.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Built and maintained relationships with peers and upper management to drive team success.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Processed transactions using a point-of-sale system.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Assistant Store Manager of Operations
Holiday Host Welcome Center
Daytona Beach, Fl
02.2011 - 01.2022
- Assisted in managing daily store operations and maintaining a positive shopping environment.
- Supported inventory management by organizing stock and ensuring product availability.
- Coordinated staff schedules to optimize coverage during peak shopping hours.
- Implemented loss prevention strategies to minimize theft and ensure store security.
- Assisted customers, answered questions and resolved problems for stellar customer service.
- Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
- Monitored employee performance to ensure compliance with company standards.
- Analyzed inventory trends to guide product ordering and develop sales promotions to minimize overstock.
- Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
- Performed regular inventory audits to maintain accurate stock levels.
- Assisted in recruiting, interviewing, hiring and training new staff members.
- Coordinated daily operations and ensured efficient workflow throughout the store.
- Developed weekly sales reports to track progress towards goals.
- Assisted in the development and implementation of store policies and procedures.
- Managed cash register transactions accurately to prevent loss or theft.
- Scheduled staff to assign employee shifts to meet departmental and business needs.
- Implemented effective strategies for increasing sales revenue within assigned area.
- Measured goal achievement by evaluating daily cash flow, reviewing sales reports and producing financial statements.
- Supervised the receipt of incoming goods from vendors ensuring accuracy of orders received.
- Maintained a safe working environment by enforcing safety regulations and conducting regular inspections.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
- Oversaw aspects of maintenance, inventory, and daily activity management.
- Coached and developed store associates through formal and informal interactions.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
East Haven High
East Haven, CtSkills
- Scheduling coordination
- Conflict resolution
- Record management
- Compliance adherence
- Customer service
- Inventory management
- Merchandising strategy
- Sales analysis
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Data entry
- Computer skills
- Meeting scheduling
- Strong work ethic
- Key relationship management
- Telephone etiquette
- Critical thinking
- Documentation expertise
- Service sales
- Microsoft Office Suite
- Timesheet management
- Call schedule distribution
- CRM software
- Schedule management
- Workflow optimization
- Staff coordination
- Market forecasting
- Calendar management
- Call management
- Invoice submission
- Filing and data archiving
- Administrative support
- Teamwork
- Active listening
- Excel spreadsheets
- Written communication
- Correspondence Handling
- Reception duties
- Event coordination
- Business communication
- Policy implementation
References
References available upon request.
Timeline
Inspection scheduler
Eco View Window and Doors
09.2025 - 11.2025
Sales Associate
Eyeglass World
02.2025 - 06.2025
Assistant Store Manager of Operations
Holiday Host Welcome Center
02.2011 - 01.2022
East Haven High