Bridget Voorhies
Lowell,IN
Summary
Dedicated teller with over 15 years of experience in customer service and banking. Recognized for strong cash management, time management, and professionalism. Aiming to leverage expertise to contribute to high-quality service and operational efficiency.
Overview
19
19
years of professional experience
Work History
Teller
Advance Financial Federal Credit Union
10.2021 - Current
- Process member transactions efficiently, ensuring accuracy in cash handling and record-keeping.
- Assist members with account inquiries, providing exceptional customer service and resolving issues promptly.
- Educate members on credit union products, enhancing their understanding and promoting financial literacy.
- Maintaine compliance with federal regulations and internal policies during transaction processing.
- Balance cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Customer Service Representative
Speedway America
08.2006 - Current
- Resolve customer inquiries and complaints efficiently, enhancing overall satisfaction.
- Train new staff in service protocols and best practices to ensure consistency.
- Process customer transactions efficiently using point-of-sale systems.
- Maintain accurate cash drawer and balanced registers at end of shifts.
- Monitor inventory levels and restocked merchandise as needed to ensure availability.
- Work flexible schedule and extra shifts to meet business needs.
- Contribute to store success by maintaining high standards of cleanliness throughout the facility.
- Mentor new employees on cashier duties and best practices, improving overall staff performance.
- Maintain current knowledge of store promotions and highlighted sales to customers.
Education
High School Diploma -
Calumet High School
Gary, IndianaCosmetology License -
Creative Hairstyling
Highland, In01-1986
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Banking
- Financial record keeping
- Confidentiality and discretion
- Loans
- Customer service
- Honest and dependable
- Data entry
- Signature verification
Timeline
Teller
Advance Financial Federal Credit Union
10.2021 - Current
Customer Service Representative
Speedway America
08.2006 - Current
High School Diploma -
Calumet High School
Cosmetology License -
Creative Hairstyling