Bridget Walker
Elizabethtown
Summary
Dynamic Loan Officer with a proven track record at Jefferson Financial Services, excelling in financial analysis and customer relationship management. Expert in negotiating favorable loan terms and ensuring compliance, while delivering exceptional service. Recognized for enhancing customer satisfaction and streamlining loan processing, contributing to overall business success.
Overview
7
7
years of professional experience
Work History
Loan Officer
Jefferson Financial Services
03.2022 - Current
- Originated, reviewed, processed, closed, and administered customer loan proposals.
- Submitted loan applications to underwriter for verification and recommendations.
- Maintained strict confidentiality of bank records and client information.
- Negotiated loan terms to provide favorable outcomes for both customers and lenders.
- Developed strong relationships with customers through high levels of customer service.
- Examined customer loan applications for loan approvals and denials.
- Evaluated loan requests and documents to verify accuracy and completeness.
- Negotiated loan terms and conditions with customers to secure best deal.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
CSR, LOAN OFFICER
HEARTLAND CREDIT CORPORATION
06.2018 - 01.2022
- Responded to customer requests for products, services, and company information.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Responded proactively and positively to rapid change.
- Identified and resolved discrepancies and errors in customer accounts.
- Investigated and resolved customer inquiries and complaints quickly.
- Collaborated with other departments to promptly process loan applications.
- Processed loan applications and monitored progress from start to finish.
- Approved loan applications based on customer creditworthiness and provided detailed financial advice.
- Developed and maintained relationships with customers, lenders and other third parties.
- Originated, reviewed, processed, closed, and administered customer loan proposals.
Education
High School Diploma -
CENTRAL HARDIN HIGH SCHOOL
Elizabethtown, KY05-2019
Skills
- Financial analysis aptitude
- Financial planning expert
- Collections proficiency
- Financial transactions expertise
Accomplishments
- Repeatedly commended by superiors for excellent customer service.
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteImportant To Me
Paid sick leavePaid time offFlexible work hoursTimeline
Loan Officer
Jefferson Financial Services
03.2022 - Current
CSR, LOAN OFFICER
HEARTLAND CREDIT CORPORATION
06.2018 - 01.2022
High School Diploma -
CENTRAL HARDIN HIGH SCHOOL
Similar Profiles
Isabella KressIsabella Kress
Loan Officer Assistant at Jefferson Financial ServicesLoan Officer Assistant at Jefferson Financial Services
JAY BECKJAY BECK
Collections Agent at Jefferson Financial Federal Credit UnionCollections Agent at Jefferson Financial Federal Credit Union
Abdulmalik AbidAbdulmalik Abid
Professional Year and Provisional Financial Advisor at Rebellis Financial Services and Reilly Financial ServicesProfessional Year and Provisional Financial Advisor at Rebellis Financial Services and Reilly Financial Services
Shala CoxShala Cox
Administrator at Academy Childcare Center LLCAdministrator at Academy Childcare Center LLC
Alexander TehraniAlexander Tehrani
Dish Washer at Helmwood HealthcareDish Washer at Helmwood Healthcare