Bridget Ward
Carmel,INDIANA
Summary
Hardworking full-time college student seeking to get more professional experience in the clinical Physical Therapy/Occupational Therapy environment. Wanting to specialize in Visual Occupational Therapy. Skills include being very communicative and outgoing with co-workers/patients, bilingual (spanish), motivated and committed to do the best work possible.
Overview
6
6
years of professional experience
Work History
Rehabilitation Aide
Athletico Physical Therapy
05.2023 - Current
- Assisted patients during ambulation to prevent injuries.
- Prepared patients for treatment by positioning, dressing or removing external supports.
- Answered telephones and performed light clerical duties to maintain smooth operations while attending to various program needs.
- Assisted physical therapists with patient examinations using manual therapy techniques and therapeutic exercise instruction.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Monitored patient progress and reported changes to physical therapist.
- Performed therapeutic massage, hot-cold packs placement, or electrical stimulation under direction of physical therapist.
- Scheduled patient appointments to meet treatment requirements and provide quality care.
- Educated patients and families on exercises and proper body mechanics.
- Prepared for sessions by setting up patient treatment areas and equipment.
- Maintained cleanliness and sanitation of clinic or treatment environment.
- Communicated with physicians to provide updates on patient care.
Leasing Agent
Basham Rentals (Munizer)
08.2022 - Current
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Responded to requests and scheduled appointments for property showings.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Conducted property tours to highlight features of properties.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Greeted clients, showed apartments, and prepared leases.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Collected monthly rent payments and other fees, always properly recording, and processing money.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
Supervisor of Concessions
Westfield Restaurant Group (Grand Park)
04.2018 - 08.2022
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Planned and executed promotions and special events in close collaboration with management.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Coordinated concession team, food preparation and storeroom operations.
- Monitored food inventory and supplies to prevent waste.
Education
Bachelor of Science - Psychology
Purdue University
West Lafayette, IN05.2024
Skills
- Telephone Etiquette
- Safe Work Practices
- Event Planning
- Collect Payments
- Property Tours
- Social Perception
- Patient Monitoring
- Patient Care
- Documentation and Recordkeeping
Languages
Spanish
Professional Working
Timeline
Rehabilitation Aide
Athletico Physical Therapy
05.2023 - Current
Leasing Agent
Basham Rentals (Munizer)
08.2022 - Current
Supervisor of Concessions
Westfield Restaurant Group (Grand Park)
04.2018 - 08.2022
Bachelor of Science - Psychology
Purdue University
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