Bridgett Dormio
Converse,TX
Summary
Dynamic Volunteer Coordinator with extensive experience at Good Shepherd Hospice, adept at enhancing patient care through effective volunteer training and engagement. Skilled in dementia care and fostering strong relationships, I successfully improved onboarding efficiency and volunteer retention, ensuring optimal support for patient needs and operational excellence.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Volunteer Coordinator
Crest Palliative Care
02.2024 - 09.2025
- Coordinated volunteer schedules to ensure adequate coverage for events and programs.
- Assisted in recruiting and onboarding new volunteers, fostering a welcoming environment.
- Developed training materials to enhance volunteer knowledge and skills for various roles.
- Maintained accurate records of volunteer hours and contributions for reporting purposes.
Volunteer Coordinator/Bereavement
Good Shepherd Hospice
02.2022 - 02.2024
- Coordinated volunteer schedules to ensure adequate coverage for patient support services.
- Developed and maintained strong relationships with volunteers, enhancing engagement and retention.
- Organized training sessions for new volunteers, improving onboarding efficiency and knowledge retention.
- Implemented feedback mechanisms to gather volunteer insights, fostering continuous improvement in program delivery.
Volunteer Coordinator/ Hospice Marketer
Summit Hospice
11.2020 - 02.2022
- Coordinated volunteer recruitment efforts, enhancing community engagement and support for palliative care initiatives.
- Developed training programs for volunteers, improving service delivery and caregiver support effectiveness.
- Managed scheduling for volunteers, ensuring optimal coverage for patient care needs and operational efficiency.
- Streamlined communication between volunteers and staff, fostering collaboration and improving response times to patient needs.
Hospice Marketer/ Volunteer Coordinator
Generous Hospice
01.2017 - 11.2020
- Developed and executed marketing strategies to enhance community awareness of hospice services.
- Collaborated with healthcare professionals to create targeted outreach programs for patient referrals.
- Managed social media campaigns, increasing engagement and promoting hospice initiatives effectively.
- Analyzed market trends and competitor activities to refine service offerings and improve positioning.
Certified Nursing Assistant/ Volunteer Coordinator
Seasons Hospice
01.2012 - 01.2017
- Assisted patients with daily living activities, enhancing comfort and promoting independence.
- Monitored vital signs, documenting changes to ensure timely medical attention.
- Collaborated with nursing staff to develop and implement individualized care plans.
- Educated patients and families on health management practices for improved outcomes.
Certified Nursing Assistant
Heart To Heart Hospice
01.2007 - 01.2012
- Assisted patients with daily living activities, ensuring comfort and dignity during care.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained accurate patient records and documentation in compliance with healthcare regulations.
- Collaborated with multidisciplinary teams to develop individualized care plans for patients.
Education
Associate of Arts - Business
Durham Business College
San Antonio, TXHigh School Diploma -
Seguin High School
Seguin, TXSkills
- Bathing assistance
- Patient care
- Dressing assistance
- Dementia care
Accomplishments
- Recruited,trained and retained volunteers
- Supervised team of 62 volunteers.
- Maintained the 5 percent required by CMS
Certification
- Certified Nursing Assistant since 1997
Languages
English
Timeline
Volunteer Coordinator
Crest Palliative Care
02.2024 - 09.2025
Volunteer Coordinator/Bereavement
Good Shepherd Hospice
02.2022 - 02.2024
Volunteer Coordinator/ Hospice Marketer
Summit Hospice
11.2020 - 02.2022
Hospice Marketer/ Volunteer Coordinator
Generous Hospice
01.2017 - 11.2020
Certified Nursing Assistant/ Volunteer Coordinator
Seasons Hospice
01.2012 - 01.2017
Certified Nursing Assistant
Heart To Heart Hospice
01.2007 - 01.2012
Associate of Arts - Business
Durham Business College
High School Diploma -
Seguin High School
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