Bridgett Fermaint
Milwaukee
Summary
To obtain a fulfilling position with an innovative and dynamic company that I can have a long-term career with.
Diligent accounting and office administrative professial. Highly organized, hardworking, and accuracy-driven.
Knowledgeable health and wellness professional with exceptional leadership and program management skills. Well-organized and dedicated with a firm grasp of industry practices, standards and compliance mandates.
Overview
21
21
years of professional experience
Work History
Wellness Coordinator
YMCA of Metropolitan Milwaukee
Brown Deer
02.2025 - Current
- Developed and implemented wellness programs to enhance employee health and well-being.
- Wellness orientation on the E-gym circuit training circuit machines.
- Customer service, great members and make their fitness journey a pleasant experience.
- Provided guidance and support to YMCA memberd in their efforts to improve physical fitness levels.
Head Cashier/Bilingual Customer Service Representative
Nikovonnis (Retail Mens Store)
Wauwatosa
01.2025 - Current
- Maintained work area and kept cash drawer organized.
- Counted and balanced cashier drawers.
- Answered customer questions and provided store information.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Assisted other departments when needed by providing additional support during busy periods.
Houskeeping Assistant
Lalas Cleaning Services
Milwaukee
03.2020 - Current
- Returned rooms to occupant-ready status to satisfy future guests.
- Completed paperwork related to inventory control accurately.
Plumbling Project Manager
Lallave Plumbling
Germantown
04.2014 - Current
- Developed and maintained project plans, timelines, and budgets.
- Built and established strong partnerships with teams, vendors and contractors.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Personal Care Worker
Diversity, Inc
Milwaukee
02.2023 - 03.2025
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Coordinated doctor appointments, exercise, recreation, and family visits to maintain schedule.
- Administered medications to clients in accordance with physician instructions.
- Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
Parent Advocate
Families United / Wraparound MKE
Milwaukee
01.2013 - 02.2021
- Engaging and involving families of students in activities, practices, and services that support parents as the primary nurturer, experts and teachers of their child in order to promote and sustain their child's academic learning and development and life success
- Developed strategies to meet or exceed all Milwaukee Public Schools Charter and Head Start Performance Standards compliance mandates that relate to student attendance, tardiness, enrollment, family engagement and health records
- Maintained licensure
- Used specialized trainings when working with families (i.e Trauma Informed Care, Motivational Interviewing, Family Development, etc.)
- Attended hearings with parents or child to provide emotional support.
Pool Attendant
Milwaukee Public Schools Recreation Department
Milwaukee
06.2017 - 03.2020
- Ensured safety of guests by enforcing all safety policies and practices.
- Inspected equipment regularly to ensure proper functioning.
Accounting Clerk
Roundy's Corporation
01.2006 - 01.2009
- Performed accounts receivable duties
- Processed payroll
- Made outbound collections calls for past due accounts
Membership Assistant Director
Jewish Community Centre
11.2003 - 02.2006
- Addressed marketing needs of customers by creating and designing ads that promoted goods and services of advertisers
- Implemented professional sales presentations to creatively communicate product quality and market comparisons
- Researched competitive pricing models and recommended changes based on findings
- Provided customer service to current and potential members, responding to inquiries via phone, email, or in person
Skills
- Word
- Excel
- Data Entry
- Customer Service
- Quickbooks
- A/P and A/R
- Invoicing and collections
- Bookkeeping
- Community resources
- Parenting education
- Family advocacy
- Wellness in the Fitness arena
Timeline
Wellness Coordinator
YMCA of Metropolitan Milwaukee
02.2025 - Current
Head Cashier/Bilingual Customer Service Representative
Nikovonnis (Retail Mens Store)
01.2025 - Current
Personal Care Worker
Diversity, Inc
02.2023 - 03.2025
Houskeeping Assistant
Lalas Cleaning Services
03.2020 - Current
Pool Attendant
Milwaukee Public Schools Recreation Department
06.2017 - 03.2020
Plumbling Project Manager
Lallave Plumbling
04.2014 - Current
Parent Advocate
Families United / Wraparound MKE
01.2013 - 02.2021
Accounting Clerk
Roundy's Corporation
01.2006 - 01.2009
Membership Assistant Director
Jewish Community Centre
11.2003 - 02.2006