Summary
Overview
Work History
Education
Skills
Awards
Timeline
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Zhaila Rodriguez

San Antonio,TX

Summary

History of working well in fast-paced settings to provide diverse and useful services targeted on specific needs. Proficient in tracking, analyzing, and reporting on progress, as well as implementing enhancements to drive growth. I am always eager to expand my knowledge and training skills.

Overview

6
6
years of professional experience

Work History

Wellness Coordinator

Icryo
06.2024 - Current
  • Maximized program enrollment through effective outreach events, cold calling strategies, membership incentives, and referrals programs.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Engaged with customers to build rapport and loyalty.
  • Educated staff on new fitness industry developments and provided effective health and fitness solutions to clients.
  • Demonstrated safe and correct forms for each exercise and piece of equipment.

Manager

The Energy Lab
04.2022 - 10.2023
  • The Energy Lab is a local nutrition shop where we help people reach their fitness goals.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Collected and tracked information about participation and outcomes of individual programs.
  • Developed wellness programs targeted on specific groups and areas of wellness.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Leasing & Marketing Professional

Cortland Walker Ranch
08.2022 - 05.2023
  • As a leasing consultant I help people who inquire about apartments
  • Touring people everyday, responding to emails
  • Helping any residents with any leasing questions or issues they may have
  • Working with Microsoft Word and Excel daily
  • Also managing the property social media accounts and planning resident events.
  • Modernized web pages and updated social media presence as part of comprehensive strategies to enhance customer engagement.
  • Conducted market research and analysis to identify consumer trends and preferences.

Patient Care Technician

Methodist Texsan
06.2021 - 06.2022
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff
  • As well as answering patient call lights, intercom systems to determine patients needs.

Marketing lead

TopGolf
10.2018 - 01.2020
  • Went to different local events for outreach marketing
  • Networked with other companies while making sure my coworkers were staying on track with what they were assigned to do
  • Made sure we were reaching our numbers for the day.

Guest Services, Waitress

TopGolf
04.2018 - 01.2020
  • Able to help guests with whatever they need, answered any questions that they might have, and instructed them on what to do
  • While waiting tables I was able to take care of the guests, memorize their order and make sure they get the experience they want! Received leadership roles for both positions which require more responsibility throughout the shift.

Education

Chamberlain University School of Nursing
San Antonio, TX
01.2022

University of Texas at San Antonio
San Antonio, TX
01.2019

Louis D. Brandeis High school
San Antonio, TX
06.2018

Skills

  • Time management
  • Relationship Building
  • Professional Demeanor
  • Decision-Making
  • Continuous Improvement
  • Problem-solving abilities
  • Teamwork and Collaboration
  • Adaptability and Flexibility
  • Read, write, speak Spanish
  • Marketing expertise
  • Medical Records Management
  • POS Systems
  • Cash Register Operation
  • Proficient in Google Sheets & Docs
  • Proficient in Microsoft Excel & Word

Awards

  • Certification in Basic Life Support
  • NASM Certified Personal Training (06/2023 - current)

Timeline

Wellness Coordinator

Icryo
06.2024 - Current

Leasing & Marketing Professional

Cortland Walker Ranch
08.2022 - 05.2023

Manager

The Energy Lab
04.2022 - 10.2023

Patient Care Technician

Methodist Texsan
06.2021 - 06.2022

Marketing lead

TopGolf
10.2018 - 01.2020

Guest Services, Waitress

TopGolf
04.2018 - 01.2020

Chamberlain University School of Nursing

University of Texas at San Antonio

Louis D. Brandeis High school

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Zhaila Rodriguez