Bridgett Garinger

• Supported daily operations by managing account data, resolving service issues, and ensuring accuracy across high-volume transactionsHandle account-related inquiries and assist with issue resolutionUtilized internal systems and Excel to track, update, and maintain accurate account and operational data
  Maintain organization while managing multiple tasks
  Collaborate with team members to meet deadlines
  

Columbus, USA

• Managed high-volume calls while maintaining accuracy
• Assisted with account, billing, and coverage questions
• Updated and maintained account data across systems
• Ensured compliance with regulations

Englewood, USA

• Resolved complex customer account issues related to billing, payments, and discrepancies
• Maintained detailed and accurate account documentation to meet compliance standards
• Managed high-volume inquiries while maintaining strong accuracy and customer satisfaction
• Escalated and resolved sensitive account concerns professionally

• Processed transactions, resolved customer concerns, and maintained accuracy in payments and records.

• Supervised staff, trained employees, managed scheduling, and handled financial reconciliation.