Bridgette Broussard
Missouri City,TX
Summary
I am an organized, goal-oriented, team player seeking a position with an established company where I can apply my knowledge of both Medical Assistant and Customer Service skills, while supporting customers and helping the staff to facilitate care and compassion. I embody enthusiastic customer service skills and great with customers of all ages.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Preschool Instructor
Barbara Jordan International Preschool
2022.12 - Current
- Enhanced student learning by utilizing creative and interactive teaching methods.
- Improved children''s social skills by implementing group activities and cooperative play.
- Promoted emotional development through positive reinforcement and individual attention.
- Developed strong parent-teacher relationships to support student growth and success.
- Fostered a safe, nurturing environment for students to learn, grow, and build self confidence.
- Established inclusive classroom atmosphere accommodating diverse learning styles and needs.
Medical Assistant
Concentra Urgent Care
2021.06 - 2022.12
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Shift Supervisor
PLS Check Cashing
2019.01 - 2020.03
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Increased sales performance through effective upselling techniques and staff training initiatives.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
Paraprofessional
KIPP Public Schools
2017.06 - 2019.01
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Collaborated with teachers to develop and implement individualized education plans for students with special needs.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Education
Medical Assistant Certification Program - Medical Assisting
The College of Health Care Professions
7322 Southwest Fwy, Houston, Tx 7707407.2021
High School Diploma -
KIPP Sunnyside High School
11000 Scott St Houston.Tx 7703306.2014
Skills
- Excellent verbal and communication skills
- Strong attention to detail and accuracy
- Computer skills - MS Word, Excel, and Outlook
- HIPPA certified
- OSHA Certified
- CPR certified
- Phlebotomy (Vacutainer, syringe, Butterfly)
- Vital signs
- Injections
- EMR / EHR
- Health and safety
- Patient Scheduling
- Telephone Triage
References
Upon Request
Certification
- CMA - Certified Medical Assistant
Timeline
Preschool Instructor
Barbara Jordan International Preschool
2022.12 - Current
Medical Assistant
Concentra Urgent Care
2021.06 - 2022.12
Shift Supervisor
PLS Check Cashing
2019.01 - 2020.03
Paraprofessional
KIPP Public Schools
2017.06 - 2019.01
Medical Assistant Certification Program - Medical Assisting
The College of Health Care Professions
High School Diploma -
KIPP Sunnyside High School
- CMA - Certified Medical Assistant
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