Taryn Pantoja
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships.
Overview
12
12
years of professional experience
Work History
Preschool Instructor
Village of Romeoville
Romeoville, IL
08.2023 - Current
- Supervise and engage with children ages 4 to 5 in various educational and play activities, preparing them for kindergarten with necessary academic and social skills, maintaining a clean environment and impeccable sanitation standards, working in a team environment and collaborating with co-teachers to prepare lesson plans, prepping projects and paperwork daily.
Salon Support
Studio 305 Salon & Spa
Lockport, IL
06.2013 - Current
- This is an as needed basis position since about 2016. Greeting and seating clients at stylists' stations, shampooing clients, laundry, setting up stations before and after each guest, doing conditioning treatments and other hair treatments, applying toners for stylists and general cleaning. Stocking new or missing merchandise. In the last 3 years I have also been given responsibility for all the new hire training of salon support staff & also created a spreadsheet that is now used in all new hire training.
Nutritional Service Worker
Valley View School District
Romeoville, IL
08.2022 - 03.2023
- Responsible for many different positions and tasks each day. Using the cash register to ring out children during their lunch period, in charge of cooking for 200+ children as well as serving their food. In addition to that, responsibilities go on as doing the dishes, running the dish machine, prepping and washing fruits and vegetables for the following day, stocking in the walk-in cooler, freezer and storage room. Very in-depth cleaning and sanitation of all equipment, tools and any flat surface.
Patient Coordinator
Vios Fertility Institute
Crest Hill, IL
06.2021 - 04.2022
- Responsible for opening up the clinic each day, greeting and checking in and out patients, Scheduling patients appointments, collecting copays or deposits for upcoming treatment cycles, using EMR system and very familiar with using a computer, using a multi-line phone system and triaging calls to necessary staff, sending orders to clinical staff from patients, faxing documents and results to other offices.
Medical Office Receptionist
Woodridge Clinic
Woodridge, IL
05.2016 - 03.2020
- Scheduling appointments for 3 different physicians' offices using an EMR system, verifying insurances, sending out prescription requests, triaging and transferring phone calls, paging the doctors at hospitals request, paging on call doctors, faxing documents to other facilities, scanning in documents into patients' chart, mailing out referrals and having the ability to multi-task.
Education
Diploma -
Providence Catholic High School
Certificate of completion - licensed cosmetologist
Regency Beauty Institute
Skills
- Health and safety
- Parent-teacher communication
- Outdoor activities
- Fine motor skills
- Front desk operations
- Office administration
- Scheduling proficiency
- Teamwork and collaboration
- Friendly, positive attitude
- Customer service
- Time management
- Problem-solving
Timeline
Preschool Instructor
Village of Romeoville
08.2023 - Current
Nutritional Service Worker
Valley View School District
08.2022 - 03.2023
Patient Coordinator
Vios Fertility Institute
06.2021 - 04.2022
Medical Office Receptionist
Woodridge Clinic
05.2016 - 03.2020
Salon Support
Studio 305 Salon & Spa
06.2013 - Current
Certificate of completion - licensed cosmetologist
Regency Beauty Institute
Diploma -
Providence Catholic High School