Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Bridgette Levy

Austin,TX

Summary

Hardworking and dependable Hostess with exceptional experience-enhancing customer experiences in foodservice and retails settings. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing best customer service practices and adept at exploring different solutions to address customer needs effectively.

Overview

15
15
years of professional experience

Work History

Restaurant Hostess

Stella San Jac
05.2024 - Current
  • Demonstrate strong multitasking skills by balancing responsibilities such as greeting incoming guests, taking reservations, and answering phone calls and questions.
  • Support servers, food runners, and bussers with keeping dining area ready for every guest.
  • Maintain constant communication between kitchen staff and servers to ensure accurate order fulfillment and timely delivery.
  • Participate in regular team meetings to share ideas, discuss challenges, and strategize for continued success in providing top-notch customer experiences.

Barista

Starbucks
06.2022 - 04.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly taking their orders.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, and other equipment.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.

Supervisor

CVS Pharmacy
02.2022 - 04.2024
  • Greet and welcome customers and provide exceptional customer service by actively engaging with shoppers and offering assistance as needed.
  • Managed cash handling procedures, maintaining cash balance accuracy in safe, and minimizing discrepancies in daily counts.
  • Secured building for closing by completing run-through of sales floor, turning off electronic systems and turning on alarms.

Education

Associate of Arts -

Santa Monica College
Santa Monica, CA
06.2019

High School Diploma -

North Hollywood Highschool
North Hollywood, CA
06.2009

Skills

  • Native Spanish fluency
  • Customer and Guest Relations
  • Friendly and Positive
  • Punctual and Reliable
  • Complex Problem-Solving
  • Strong Multitasking Abilities
  • Store Supervision
  • Opening and closing procedures
  • Beverage Preparation
  • POS System Operation

Timeline

Restaurant Hostess

Stella San Jac
05.2024 - Current

Barista

Starbucks
06.2022 - 04.2024

Supervisor

CVS Pharmacy
02.2022 - 04.2024

Associate of Arts -

Santa Monica College

High School Diploma -

North Hollywood Highschool

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Bridgette Levy