Hi, I’m
Maria Fernanda Loveland
Fort Walton Beach,FL
Summary
Motivated student with expertise in customer service and hospitality. Knowledgeable in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs.
Overview
2
years of professional experience
2
Languages
Work History
Four Points By Sheraton
Hostess - Server
01.2022 - Current
Job overview
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
Sura Korean Steak House
Server
03.2023 - 07.2023
Job overview
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Education
The University of West FloridaPensacola, FL
Bachelor of Science from Computer Science
08.2025
Peruvian University of Applied ScienceLima, Peru
Bachelor of Science from Industrial Engineering
Skills
- Effective Multitasking
- Interactive communication skills
- Hospitality service expertise
- Reservation Management
- Native Spanish fluency
- Quality Control
Languages
Spanish
Native or Bilingual
Italian
Professional Working
Software
Python programming
C
Interests
Computer programming
Brand identity
Poetry writing
Science innovation
AI development
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Sura Korean Steak House
03.2023 - 07.2023
Hostess - Server
Four Points By Sheraton
01.2022 - Current
The University of West Florida
Bachelor of Science from Computer Science
Peruvian University of Applied Science
Bachelor of Science from Industrial Engineering
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