Bridgette Lugo
Margate,FL
Summary
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Assistant
NYU LANGONE AMBULATORY CARE
Brooklyn, NY
01.2022 - 05.2025
- Prepared and assisted patience for examination, treatment, and procedures by medical staff.
- Effectively demonstrated in taking patient medical histories and vital signs, as well as in performing venipuncture, various diagnostic procedures and ancillary tests (e.g., pregnancy, urinalysis, nebulizer treatment, finger-stick, etc.).
- Uphold a clean and sanitized environment by sterilizing all exam rooms and equipment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Successfully managed supplies and equipment.
- Coordinated appointments and managed patient records using electronic health record systems.
- Administered patient care, ensuring comfort and addressing inquiries effectively.
- Conducted routine clinical procedures, including vital signs and lab specimen collection.
Medical Assistant
Northwell Health
Staten Island, NY
01.2016 - 01.2022
- Provide administrative assistance to the Office Manager and facilities team.
- Work closely with physicians and manager to provide exceptional patient care.
- Train and mentor new employees, as well as guided established employees in their roles and job duties.
- Manage the ordering of supplies for the clinic, including back and front office while staying within company budget.
- Measure patients vital signs by obtaining blood pressure, height and weight.
- Assisted healthcare providers with patient examinations and procedures, ensuring optimal care delivery.
- Managed patient scheduling and intake processes, enhancing office efficiency and patient flow.
Administrative Office Coordinator & Medical Assistant
PEDIATRIC ASSOCIATES
Coral Springs, FL
01.2013 - 01.2016
- Efficiently handled administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records,) that allowed doctors and nursing staff to focus on the health concerns of their patients.
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture, injections and various diagnostic procedures and ancillary tests (e.g., Spirometry, catheterization, urinalysis, nebulizer treatment).
- Helped implement the practice's quality assurance, ensuring compliance with HIPPA, and OSHA regulations; improved patient care/satisfaction.
- Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
- Efficiently maintained the stock room by replenishing supplies as needed.
- Proficiently administered medication under the supervision of a provider.
- Kept an accurate inventory of vaccines and insured they were stored at proper temperature.
Education
A.S. -
BOROUGH MANHATTAN COLLEGE
Skills
- Proficient in Microsoft Office
- Computer Literacy
- Communication
- Critical thinking and decision making
- Organization
- Fluent medical terminology
- Customer service
- HIPAA compliance
Certification
- CCMA - Certified Clinical Medical Assistant
- CPR/FIRST AID
Languages
English
Spanish
Timeline
Medical Assistant
NYU LANGONE AMBULATORY CARE
01.2022 - 05.2025
Medical Assistant
Northwell Health
01.2016 - 01.2022
Administrative Office Coordinator & Medical Assistant
PEDIATRIC ASSOCIATES
01.2013 - 01.2016
A.S. -
BOROUGH MANHATTAN COLLEGE
Personal Information
Title: Medical Assistant