Domonique Bertholotte

• Patient Care
• Triage
• EMR Systems
• Vital Signs
• Epic
• Insurance Verification
• Phlebotomy
• Experience Administering Injections
• Laboratory Experience
• Medical Imaging
• Venipuncture
• Pharmacology
• OSHA/HIPPA Regulations
• Proficient in Microsoft Office
• Medical Billing and Coding
• Medical Terminology
• Medical Techniques and Procedures
• Strong Attention To Detail
• Team Player
• Flexible
• Hard Worker
• Lead and Assist Providers and Staff
• Friendly People's Person

Certifications and Licenses

• CCMA Certification
• Certified Medical Assistant
• BLS/CPR/First Aid Certification
• Conducted routine laboratory tests, preparing specimens for analysis to support diagnosis and treatment plans.
• Managed patient records using electronic health record (EHR) systems, maintaining confidentiality and accuracy.
• Assisted healthcare providers with patient examinations and procedures, ensuring comfort and safety.
• Coordinated appointment scheduling and follow-up procedures, optimizing patient flow and clinic efficiency.
• Educated patients on medication usage, treatment options, and preventive care measures to enhance health literacy.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Called and faxed pharmacies to submit prescriptions and refills.
• Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
• Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
• Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
• Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
• Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
• Prepared and administered medications to alleviate patient symptoms.
• Directed patients to examining rooms and coordinated transportation assistance as necessary.
• Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
• Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making.
• Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
• Measured patient spirometry.
• Implemented care and efficiency improvements to support and enhance office operations.
• Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
• Followed appropriate procedures to minimize patient's exposure to radiation.
• Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.