Ilene Rodriguez
San Marcos,TX
Summary
Proven Medical Assistant with extensive experience at San Marcos Family Medicine, adept in HIPAA Compliance and providing compassionate patient care. Enhanced clinic efficiency and patient satisfaction through expert medical procedure assistance and effective communication. Skilled in phlebotomy and patient assessments, consistently contributing to improved health outcomes. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Medical Assistant position. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Medical Assistant
Total Mens
San Marcos, TX
06.2022 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Prepared and administered medications to alleviate patient symptoms.
- Improved patient satisfaction by providing efficient and accurate medical assistance during appointments.
- Directed patients to examining rooms and coordinated transportation assistance as necessary.
- Obtained client medical history, medication information, symptoms, and allergies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Oriented and trained new staff on proper procedures and policies.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Measured patient pulse oximetry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
Medical Assistant
San Marcos Family Medicine
2406 Hunter Rd.
08.2014 - 06.2022
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Empowered patients through education on self-management techniques for chronic conditions.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Oriented and trained new staff on proper procedures and policies.
Education
GED -
San Marcos High School
San Marcos, TX05.2013
Associate of Science - Medical Assisting
Virgina Colledge
CCMA08.2011
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Medical Terminology
- Vital Sign Monitoring
- Vital signs monitoring
- Clinical Documentation
- Patient-focused care
- Phlebotomy
- Compassionate
- CPR
- Immunization Administration
- Phlebotomy Techniques
- Specimens collection and processing
- Patient Assessments
- Medical Procedures
- Laboratory Specimen Collection
- Professionalism and Ethics
- Sterilization techniques
- First Aid
- Medical supply inventory
- Medical office administration
- Fluent in Spanish
- Trustworthy companion
- Patient Relations
- Complex Problem-Solving
- Simple dressings
- Inventory and supply management
- Knowledge of EKG rhythm interpretation
- Medical terminology in English
- Valid [Texas] driver's license
- Laboratory maintenance
- Emergency procedures understanding
- Lab Equipment Operation
- Trustworthy companion
- Patient Relations
- Complex Problem-Solving
- Simple dressings
- Inventory and supply management
- Knowledge of EKG rhythm interpretation
- Medical terminology in English]
- Valid Texas driver's license
- Laboratory maintenance
- Emergency procedures understanding
- Lab Equipment Operation
- Trustworthy companion
- Patient Relations
- Complex Problem-Solving
- Simple dressings
- Inventory and supply management
- Knowledge of EKG rhythm interpretation
- Medical terminology in [Languages]
- Valid [State] driver's license
- Laboratory maintenance
- Emergency procedures understanding
- Lab Equipment Operation
- Trustworthy companion
- Patient Relations
- Complex Problem-Solving
- Simple dressings
- Inventory and supply management
- Knowledge of EKG rhythm interpretation
- Medical terminology in [Languages]
- Valid [State] driver's license
- Laboratory maintenance
- Emergency procedures understanding
- Lab Equipment Operation
Accomplishments
- Recognized for going above and beyond the call of duty.
Certification
- CCMA - Certified Clinical Medical Assistant
Languages
English
Native or Bilingual
Timeline
Medical Assistant
Total Mens
06.2022 - 06.2024
Medical Assistant
San Marcos Family Medicine
08.2014 - 06.2022
GED -
San Marcos High School
Associate of Science - Medical Assisting
Virgina Colledge