Olya Bardell
Spokane,WA
Summary
Proven leader and efficient problem-solver, adept in exceptional member service, with a track record of enhancing operational efficiency at Costco. Excelling in maintaining high safety standards and optimizing customer satisfaction through effective team leadership and a heightened sense of urgency. Demonstrates ability to handle cash accurately and multitask, ensuring smooth and productive operations.
Overview
19
19
years of professional experience
Work History
Morning Stocker
Costco
5601 E. Sprague Ave, Spokane Valley, WA
05.2005 - Current
- Maintained a clean and safe work environment, adhering to company safety guidelines and minimizing accidents.
- Proactively addressed potential out-of-stock situations by communicating low inventory levels to supervisors for quick resolution.
- Optimized shelf space utilization through strategic product placement based on store layout plans provided by management teams or visual merchandising guidelines.
- Increased overall store efficiency by quickly identifying and resolving any issues related to misplaced items or damaged products.
Front End Supervisor
Costco
08.2018 - 01.2020
- Maintained a clean, organized and well managed front-end area to ensure a pleasant shopping experience for members.
- Managed members returns and exchanges efficiently, ensuring a smooth process for both members and employees.
- Addressed and resolved customer complaints, restoring customer confidence and loyalty.
Photo Lab Technician
Costco
08.2007 - 01.2014
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
Administration / Vault
Costco
04.2008 - 05.2011
- Balanced vault at end of day, secured and distributed monies in accordance with established procedures.
Education
Spokane Community College
Spokane, WA2006
High School Diploma -
Rogers High School
Spokane, WA06.2004
Skills
- Cash handling expertise
- Physical Fitness
- Customer service and support
- Customer Engagement
- Customer Service
- Honest and Dependable
- Problem-solving abilities
- Multitasking Abilities
- Team Leadership
Languages
Russian
Native or Bilingual
Timeline
Front End Supervisor
Costco
08.2018 - 01.2020
Administration / Vault
Costco
04.2008 - 05.2011
Photo Lab Technician
Costco
08.2007 - 01.2014
Morning Stocker
Costco
05.2005 - Current
Spokane Community College
High School Diploma -
Rogers High School