Olya Bardell
Spokane,WA
Summary
Proven leader and efficient problem-solver, adept in exceptional member service, with a track record of enhancing operational efficiency at Costco. Excelling in maintaining high safety standards and optimizing customer satisfaction through effective team leadership and a heightened sense of urgency. Demonstrates ability to handle cash accurately and multitask, ensuring smooth and productive operations.
Overview
19
19
years of professional experience
Work History
Morning Stocker
Costco
05.2005 - Current
- Maintained a clean and safe work environment, adhering to company safety guidelines and minimizing accidents.
- Proactively addressed potential out-of-stock situations by communicating low inventory levels to supervisors for quick resolution.
- Optimized shelf space utilization through strategic product placement based on store layout plans provided by management teams or visual merchandising guidelines.
- Increased overall store efficiency by quickly identifying and resolving any issues related to misplaced items or damaged products.
Front End Supervisor
Costco
08.2018 - 01.2020
- Maintained a clean, organized and well managed front-end area to ensure a pleasant shopping experience for members.
- Managed members returns and exchanges efficiently, ensuring a smooth process for both members and employees.
- Addressed and resolved customer complaints, restoring customer confidence and loyalty.
Photo Lab Technician
Costco
08.2007 - 01.2014
- Operated photo department cash register to scan items and process checks and credit card transactions.
- Assessed customer needs and examined order contents to identify processing requirements and timelines.
- Examined developed prints to determine defects such as broken lines, spots or blurs.
- Maintained chemical levels and solution integrity for automatic processors and hand development systems.
Administration / Vault
Costco
04.2008 - 05.2011
- Balanced vault at end of day, secured and distributed monies in accordance with established procedures.
Education
Spokane Community College
Spokane, WA2006
High School Diploma -
Rogers High School
Spokane, WA06.2004
Skills
- Cash handling expertise
- Physical Fitness
- Customer service and support
- Customer Engagement
- Customer Service
- Honest and Dependable
- Problem-solving abilities
- Multitasking Abilities
- Team Leadership
Languages
Russian
Native or Bilingual
Timeline
Front End Supervisor
Costco
08.2018 - 01.2020
Administration / Vault
Costco
04.2008 - 05.2011
Photo Lab Technician
Costco
08.2007 - 01.2014
Morning Stocker
Costco
05.2005 - Current
Spokane Community College
High School Diploma -
Rogers High School
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