Bridgette Queen
Dearborn Heights,MI
Summary
I am a very dependable upbeat person who is always looking to take on new tasks and learn new skills. I work well independently and also as a team player. I push myself every day to excel in any role I am in. I learn new tasks very quickly and am always willing to go that extra mile for my coworkers and leaders.
I am knowledgeable in many roles and love to share my knowledge with others as well as learn from others.
Overview
14
14
years of professional experience
Work History
Insurance Verification Specialist
AllianceRX Walgreens
Canton, MI
10.2023 - Current
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Communicated between the patient, medical doctor, and insurance plan to make sure the patient received their medications in a timely manner when a prior auth, over ride, or necessary function was needed.
- This is a work from home position. I multitask between systems and job functions and handle escalated referrals.
Senior Auditor
Amrock
04.2020 - 09.2022
- I PLAYED MANY ROLES WITH AMROCK FROM CUSTOMER SERVICE WHICH CONSISTED OF SCHEDULING APPOINTMENTS, ANSWERING PHONE CALLS AND EMAILS WITH A SENSE OF URGENCY, TO BECOMING A SENIOR AUDITOR WHERE I WOULD CHECK OVER SIGNED DOCUMENTS FOR ACCURACY BEFORE SENDING THEM TO A LENDER TO DISBURSE A LOAN
- I WAS A LEADER IN CUSTOMER SERVICE AND I EXCELLED IN MY ROLE
- AMROCK IS A TITLE INSURANCE AGENCY.
Mail carrier
USPS
03.2018 - 08.2019
- I DELIVERED MAIL AND PACKAGES FOR THE LIVONIA POST OFFICE
- I POSSESED STRONG ORGANIZATIONAL SKILLS IN THIS ROLE.
Nursing Assistant
Beaumont hospital
05.2016 - 01.2018
- I provided care to patients in the ICU, Pediatric unit, and Emergency department
- I took vitals, performed CPR, provided comforting measures, transported patients, and charted on the care i performed.
Office Manager
Assisting Angels home health
03.2010 - 07.2016
- I started as a home health aide for this company
- I became the office manager where i would schedule appointments, make schedules, and work out payroll
- I answered calls and emails and possed high multitasking skills.
Education
NURSING ASSISTANT CERTIFICATE, BASIC PSYCHOLOGY, CHILD PSYCHOLOGY, AND ABNORMAL PSYCHOLOGY -
HENRY FORD COMMUNITY COLLEGE
01.2014
Diploma -
ECORSE HIGH SCHOOL
01.2004
Skills
- Nursing assistant care
- Pediatrics
- Intensive care
- Geriatrics
- Emergency care
- Multitasking
- Customer service
- Organizational
- Communication
- Tutoring
- Child care
- medical/pharmacy insurance verification
- Mortgage title insurance
Timeline
Insurance Verification Specialist
AllianceRX Walgreens
10.2023 - Current
Senior Auditor
Amrock
04.2020 - 09.2022
Mail carrier
USPS
03.2018 - 08.2019
Nursing Assistant
Beaumont hospital
05.2016 - 01.2018
Office Manager
Assisting Angels home health
03.2010 - 07.2016
NURSING ASSISTANT CERTIFICATE, BASIC PSYCHOLOGY, CHILD PSYCHOLOGY, AND ABNORMAL PSYCHOLOGY -
HENRY FORD COMMUNITY COLLEGE
Diploma -
ECORSE HIGH SCHOOL
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