BRIDGETTE N. TAKEUCHI
Executive Leader
Redmond,WA
Summary
Innovative and people-first executive with 20+ years of experience leading complex organizational transformations, operations, and compliance functions across healthcare, financial services, and marketing. Known for building high-performing teams, operationalizing strategic visions, and driving scalable change through transparent leadership. Proven success in growing revenues, streamlining systems, and shaping inclusive cultures in dynamic, mission-driven environments.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Senior Vice President, People & Operations
New Engen
Seattle, WA
01.2021 - 01.2024
- Developed and executed integrated people and client operations strategies, driving 3x growth in client portfolio and improving service delivery.
- Spearheaded internal program development to enhance employee learning and advancement, increasing internal promotions by 40%.
- Aligned cross-functional operations to deliver top-tier client experiences and launched three new service verticals.
- Led DEIB and wellness initiatives contributing to repeated 'Best Places to Work' recognitions.
Vice President, Client Success & Operations
New Engen
Bellevue, WA
01.2019 - 01.2021
Chief Executive Officer
Keiro Northwest
Seattle, Washington
01.2018 - 01.2019
- Directed $20M nonprofit serving 2,500+ clients and managing 300+ vendors with a 400+ person workforce.
- Financially stabilized the organization in 4 months by executing a strategic turnaround plan and operational redesign.
- Restructured leadership teams and implemented cultural and financial accountability systems that restored stakeholder trust.
- Oversaw regulatory and mission-driven compliance, securing continued licensing and community trust.
Chief Financial Officer & Chief Operating Officer
Keiro Northwest
01.2017 - 01.2018
Vice President, Governance & Business Technology
Symetra Financial
Bellevue, WA
01.2013 - 01.2016
- Directed enterprise operations including governance, strategic planning, vendor management, audit, and compliance across annuity division.
- Launched enterprise-wide audit framework compliant with IIA standards, reducing audit cycle time by 35%.
- Led matrix-style teams and executive collaboration initiatives to streamline governance and operational execution.
- Executed regulatory risk projects including ORSA, ERM, and M&A due diligence, improving risk posture and compliance scores.
Vice President, Audit Services
Symetra Financial
01.2011 - 01.2013
AVP, Head of Audit Services
Symetra Financial
01.2009 - 01.2011
Education
Bachelor of Arts - Accounting, Japanese
Seattle University
Seattle, WA 09.1998 - 05.2002
Skills
Strategic Leadership Whisperer
Websites
Certifications Affiliations
- Certified Internal Auditor (CIA)
- Certified Financial Services Auditor (CFSA)
- Former Team Captain - Women's Varsity Basketball
- Board Vice President - Nisei Veterans Committee
- Board Member - National Veterans Network
Timeline
Senior Vice President, People & Operations
New Engen
01.2021 - 01.2024
Vice President, Client Success & Operations
New Engen
01.2019 - 01.2021
Chief Executive Officer
Keiro Northwest
01.2018 - 01.2019
Chief Financial Officer & Chief Operating Officer
Keiro Northwest
01.2017 - 01.2018
Vice President, Governance & Business Technology
Symetra Financial
01.2013 - 01.2016
Vice President, Audit Services
Symetra Financial
01.2011 - 01.2013
AVP, Head of Audit Services
Symetra Financial
01.2009 - 01.2011
Bachelor of Arts - Accounting, Japanese
Seattle University
09.1998 - 05.2002
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