Kathy Ayuyao
Tustin,CA
Summary
Seasoned HR professional with 25 years of experience, including a tenure as Director of Human Resources, seeking a Director of Human Resources role. Proven track record in leading HR operations, strategic recruitment, and enhancing employee engagement and retention. Expertise in developing scalable HR policies, conflict resolution, and aligning HR strategies with organizational objectives.
Overview
36
36
years of professional experience
Work History
Vice President of People Operations
John Burns Research & Consulting
04.2022 - Current
- Lead HR operations for over 150 employees across 27 states, focusing on recruitment, employee relations, payroll, and compliance.
- Enhance employee engagement, retention, and development by championing an employee-first culture and introducing process improvements.
- Partner with executive leadership to support company growth, maintain culture, and improve organizational effectiveness.
- Develop and implement scalable HR policies and conflict resolution protocols, reducing turnover and boosting retention through leadership development and competitive compensation programs.
Director of Human Resources & Events
John Burns Research & Consulting
09.2019 - 03.2022
- Enhanced the human resources framework to ensure alignment with organizational goals and adherence to compliance standards.
- Oversaw and executed internal events, fostering improved employee engagement and team unity.
- Collaborated with leadership to refine HR policies, contributing to a more cohesive workforce environment.
Manager of Human Resources & Special Events
John Burns Research & Consulting
04.2016 - 08.2019
- Managed full-cycle recruitment processes to attract and retain high-quality talent.
- Oversaw employee relations, compensation, benefits, and provided coaching to managers.
- Directed employee and client engagement events to foster community and enhance corporate culture.
Operations Manager
John Burns Research & Consulting
08.2013 - 03.2016
- Managed daily operations, HR tasks, and client interactions, enhancing overall organizational efficiency and performance.
- Coordinated company events to strengthen strategic partnerships and elevate brand visibility.
Operations Associate
John Burns Research & Consulting
11.2011 - 07.2013
- Streamlined workflows and implemented operational improvements, resulting in enhanced productivity and process efficiency.
- Collaborated cross-functionally to improve team collaboration in a fast-growing environment.
Client Services Administrator
Mitochon Systems
07.2011 - 12.2012
- Trained healthcare clients on electronic medical record (EMR) systems, enhancing user proficiency and satisfaction.
- Led webinars focused on streamlining documentation practices, contributing to improved client efficiency.
HR Manager
Prandium Restaurant Group
07.1996 - 12.2000
- Managed and streamlined HR operations, including recruitment, onboarding, employee relations, and performance management, to enhance organizational efficiency and employee satisfaction at Prandium Restaurant Group.
Area Recruiter
Kaiser Permanente
07.1989 - 06.1996
- Spearheaded recruitment efforts across multiple regions, successfully identifying and attracting top talent to meet organizational staffing needs and enhance workforce diversity at Kaiser Permanente.
Education
Public Administration - Human Resources
University of Southern California
Los Angeles, CASkills
- Employee engagement strategies
- Employee Engagement
- HR compliance expertise
- Complete recruitment lifecycle management
- Employee talent development
- Total rewards strategy
- Effective conflict resolution
- Inclusive workplace practices
- HRIS management
- Talent Acquisition
- Workforce development initiatives
- Strategic HR planning
- Employee performance evaluation
- Payroll management
- Leadership Coaching
- Labor law compliance
- Compliance oversight
- Effective communication
- Employee Relations
- Strategic Planning
- Team leadership
- Dedicated work ethic
- Resilience under pressure
- Persistence in challenging situations
- Adaptable to varying viewpoints
- Enthusiastic commitment
- Results-driven approach
Accomplishments
Built candidate pipeline by building long term relationships to reduce time to fill by 20%.
Timeline
Vice President of People Operations
John Burns Research & Consulting
04.2022 - Current
Director of Human Resources & Events
John Burns Research & Consulting
09.2019 - 03.2022
Manager of Human Resources & Special Events
John Burns Research & Consulting
04.2016 - 08.2019
Operations Manager
John Burns Research & Consulting
08.2013 - 03.2016
Operations Associate
John Burns Research & Consulting
11.2011 - 07.2013
Client Services Administrator
Mitochon Systems
07.2011 - 12.2012
HR Manager
Prandium Restaurant Group
07.1996 - 12.2000
Area Recruiter
Kaiser Permanente
07.1989 - 06.1996
Public Administration - Human Resources
University of Southern California
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