Bridgette Willis
Rockwood,TN
Summary
Driven, hardworking and veteran Registered Nurse bringing demonstrated patient care, medication monitoring and treatment management expertise. Adaptable and resilient with strong attention to detail, clinical expertise and emergency response experience. Bringing almost 19-year record of success in nursing and desiring RN position with flexibility. Energetic Trainer with thorough knowledge of diverse strength training programs and group classes. Versed in assessing client fitness levels and safely supporting goals.
Overview
19
19
years of professional experience
Work History
RN Care Manager-Telephonic Nurse
Humana
04.2023 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients on disease management and self-care techniques, promoting lifestyle changes for improved health.
- Managed complex cases of critically ill patients, ensuring optimal treatment plans were executed effectively.
- Streamlined documentation processes to ensure accurate record-keeping and compliance with regulatory standards.
- Devised individualized care plans tailored to each patient''s unique situation, optimizing clinical outcomes.
STAFF NURSE, IV, ICD10 aND CPT CODING
TN UROLOGY
01.2023 - 04.2023
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Directed patient care by initiating and following through with plan of care, continuing care, and discharge instructions.
- Streamlined medication administration processes for increased safety and accuracy during busy shifts.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion, as needed.
- Collaborated with clinical staff to clarify documentation discrepancies for accurate code assignment.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Correctly coded medical claims for various procedures and surgeries to be billed and performed at hospital and surgical center.
STAFF AND FIELD NURSE
COVENANT HOMECARE
05.2017 - 11.2022
- Monitored patient reactions after administering medications and IV therapies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Managed patients recovering from medical or surgical procedures.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
RN Case Manager
Professional Case Management Of Tn
02.2015 - 04.2017
- Supervised the documentation and care of the patients including RNs, LPNs, and CNAs.
- Determined and addresses individual home care needs by completing detailed assessments and reviewing documentation.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Monitored patient reactions after administering medications and IV therapies.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Educated patients and families on disease processes, medications and treatments.
- Recorded details regarding therapies to keep patient charts updated.
- Evaluated healthcare needs, goals for treatment, and available resources of each patient and connected to optimal providers and care.
- Followed all instructions for medication administration and treatment plans as prescribed by physicians.
ADON/UNIT MGR
BRIDGE AT ROCKWOOD
07.2014 - 01.2015
- Communicated with patients, ensuring that medical information was kept private.
- Established new policies and updated existing policies to improve standard of care for patients.
- Evaluated work performance of RNs, LPNs, CNA nursing personnel to determine wage increases and implement discipline.
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Identified department issues to recommend corrective actions.
- Collaborated with DON to maintain daily operations.
FIELD NURSE
JEFFERSON CO NURSING HOME
07.2013 - 07.2014
- Evaluated patient histories, complaints, and current symptoms.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Recorded details regarding therapies to keep patient charts updated.
- Managed patients recovering from medical or surgical procedures.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Reviewed all medicines to identify possible adverse reactions, significant side effects, drug allergies and contraindicated medications.
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
STAFF NURSE
UT HOME CARE
09.2012 - 07.2013
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Monitored patient reactions after administering medications and IV therapies. Performed wound care. trach care, catheter care.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Implemented medication and IV administration, catheter insertion, and airway management
Staff Nurse
SMOKY MTN HOME HEALTH AND HOSPICE
10.2006 - 08.2012
- Delivered high level of quality care to diverse populations while overseeing patient admission and triaging based on acuity and appropriate department admission.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Collected blood, tissue, and other laboratory specimens and prepared for lab testing.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Implemented medication and IV administration, catheter insertion, and airway management. Provided wound and trach care.
STAFF NURSE PULMONARY
UT MEDICAL CENTER
05.2005 - 03.2007
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Monitored patient reactions after administering medications and IV therapies.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Observed and documented patient factors such as diets, physical activity levels and behaviors to understand conditions and effectively modify treatment plans.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Provided skilled, timely and level-headed emergency response to critically-ill patients. Provided trach care and chest tube care. Performed PleurX.
Education
Associate of Applied Science - Nursing
Walters State Community College
Morristown, TN05.2005
High School Diploma -
SCOTT HIGH SCHOOL
MADISON WV06.1990
Skills
- Critical Thinking
- Health and Wellness
- Customer Needs Assessments
- Foley Catheter Insertion and Removal
- Long-Term Care
- Nursing Standards
- Injection Administration
- Personal Care Needs
- Medication Distribution
- Case Management
- EMR Systems
- PICC Lines
- Intramuscular Injections
- Pain Management
- Cooperative Attitude
- Compassion and Empathy
- Care Planning
- Wound Care
- Diabetes management
- Chronic Disease Management
fishing, hunting, camping
I love lake fishing mainly for bass. I do like to do fishing tournaments with my husband. We love camping. Haven't been hunting in a while but still love to be out in nature. The lake seems to be very calming to me. Sometimes we can also get our adult children to go with us which really makes it great!
Timeline
RN Care Manager-Telephonic Nurse
Humana
04.2023 - Current
STAFF NURSE, IV, ICD10 aND CPT CODING
TN UROLOGY
01.2023 - 04.2023
STAFF AND FIELD NURSE
COVENANT HOMECARE
05.2017 - 11.2022
RN Case Manager
Professional Case Management Of Tn
02.2015 - 04.2017
ADON/UNIT MGR
BRIDGE AT ROCKWOOD
07.2014 - 01.2015
FIELD NURSE
JEFFERSON CO NURSING HOME
07.2013 - 07.2014
STAFF NURSE
UT HOME CARE
09.2012 - 07.2013
Staff Nurse
SMOKY MTN HOME HEALTH AND HOSPICE
10.2006 - 08.2012
STAFF NURSE PULMONARY
UT MEDICAL CENTER
05.2005 - 03.2007
Associate of Applied Science - Nursing
Walters State Community College
High School Diploma -
SCOTT HIGH SCHOOL
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