BRIDZETTE JACKSON
SAINT LOUIS
Summary
Dedicated Special Education Teacher skilled in differentiated instruction and IEP development. Committed to fostering positive relationships to enhance student success and engagement.
Overview
16
16
years of professional experience
Work History
Special Education Teacher
American Medical Staffing
Saint Louis, MO
02.2025 - Current
- Developed individualized education plans (IEPs) to meet diverse student needs.
- Implemented behavior management strategies to enhance classroom environment.
- Collaborated with multidisciplinary teams to facilitate student support services.
- Adapted instructional materials for students with varying disabilities and learning styles.
- Monitored student progress and modified teaching techniques accordingly.
- Conducted assessments to identify student strengths and areas for improvement.
- Fostered positive relationships with families to promote student success and engagement.
Teacher - 2nd Grade
Riverview School District
Saint Louis MO
08.2022 - 02.2025
- Developed engaging lesson plans to enhance student understanding of core subjects.
- Implemented differentiated instruction strategies to meet diverse learning needs.
- Fostered a positive classroom environment through effective behavior management techniques.
- Collaborated with parents and staff to support student academic growth and well-being.
- Organized and led extracurricular activities to promote student engagement and teamwork.
- Developed positive relationships with parents, communicating regularly about student progress and classroom happenings.
Direct Care Worker
State Of Missouri
Saint Louis, MO
04.2018 - 11.2024
- Assisted clients with daily living activities, promoting independence and well-being.
- Implemented individualized care plans to meet diverse client needs effectively.
- Monitored client health and behavior, reporting changes to appropriate staff members.
- Trained new staff on best practices in direct care and safety protocols.
- Developed strong relationships with clients, fostering trust and open communication.
- Maintained accurate documentation of client progress and care interventions.
Insurance Verification Specialist
Serco
Wentzville, MO
05.2017 - 10.2018
- Streamlined insurance verification processes to enhance accuracy and efficiency in claims processing.
- Collaborated with healthcare providers to obtain and verify patient insurance information promptly.
- Trained new team members on best practices for insurance verification and compliance standards.
- Analyzed discrepancies in insurance data, implementing corrective actions to ensure data integrity.
- Ensured compliance with HIPAA regulations while managing sensitive patient information during the verification process.
- Maintained strong knowledge of basic medical terminology to better understand services and procedures.
Customer Service Lead
Macys
Bridgeton, MO
08.2010 - 03.2016
- Led customer service team, ensuring high standards of service delivery and operational efficiency.
- Trained and mentored staff on best practices in customer engagement and conflict resolution.
- Implemented strategies to enhance customer satisfaction through feedback analysis and process improvement.
- Monitored daily operations, addressing challenges to maintain seamless workflow in high-traffic periods.
- Collaborated with management to refine policies that support customer needs and drive retention efforts.
- Fostered a positive work environment promoting teamwork, resulting in improved staff morale and productivity levels.
Education
Associate of Science - Business
University of Phoenix
Tempe, AZ06-2022
Skills
- Differentiated instruction
- Classroom management
- Individual education plans ieps
- Small group instruction
- Group and individual instruction
- Parent communication
- Parent-teacher collaboration
- Special education
- Social skills development
- Student support
Timeline
Special Education Teacher
American Medical Staffing
02.2025 - Current
Teacher - 2nd Grade
Riverview School District
08.2022 - 02.2025
Direct Care Worker
State Of Missouri
04.2018 - 11.2024
Insurance Verification Specialist
Serco
05.2017 - 10.2018
Customer Service Lead
Macys
08.2010 - 03.2016
Associate of Science - Business
University of Phoenix