Summary
Overview
Work History
Education
Skills
Timeline
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Brie Cowan

Ocean Springs,MS

Summary

Professional hospitality specialist prepared for this role with strong focus on delivering exceptional guest experiences. Proven ability to collaborate effectively with team members and adapt to changing environments. Skilled in communication, problem-solving, and maintaining welcoming atmosphere. Reliable and results-driven, ensuring smooth operations and high customer satisfaction.

Overview

3
3
years of professional experience

Work History

Host/Expo Runner/Trainer

Glory Bound Gyro Company
05.2022 - Current
  • Welcomed guests and ensured a positive dining experience through attentive service.
  • Managed reservations using digital booking systems for seamless guest flow.
  • Coordinated seating arrangements to optimize restaurant capacity and reduce wait times.
  • Assisted in training new staff on customer service standards and restaurant procedures.
  • Developed knowledge of menu items to provide recommendations to guests effectively.
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Assisted servers with food delivery during peak hours to ensure timely service for all guests.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Education

Ocean Springs High School
Ocean Springs, MS
05-2024

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Timeline

Host/Expo Runner/Trainer

Glory Bound Gyro Company
05.2022 - Current

Ocean Springs High School

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Brie Cowan