Compassionate and driven professional experienced in multitasking and creating safe and supportive environment. Highly effective at supervising activities and individuals. Experienced in team collaborations and adapting to changing needs.
Overview
12
12
years of professional experience
Work History
Home Manager
Gorsett Household
04.2023 - Current
Manage 4-person household utilizing time management and multitasking skills
Maintain structured, educational environment through play and quality time
Oversaw daily household operations, ensuring smooth functioning and adherence to family routines.
Coordinated scheduling of appointments, events, and activities for family members.
Tracked home inventory of supplies and groceries, placing new orders as needed.
Planned and prepared meals to meet individual needs and promote healthy eating.
Insurance Coordinator / Dental Assistant
Innovative Dental Care
01.2015 - 04.2023
Verified dental insurance coverage and eligibility through multiple providers.
Communicated professional information on coverage and co-pays to patients.
Managed patient accounts, payment plans, and billing in Eaglesoft.
Maintained privacy and security of records per HIPAA guidelines.
Coordinated insurance claims for timely submissions and compliance.
Trained new staff on insurance protocols and software applications.
Handled high volume of calls, resolving issues with accurate policy information.
Obtained patient data necessary for filing insurance claims.
Followed up on unpaid claims using monthly aging reports for reimbursement maximization.
Family Support Worker / Skills Builder
Better Living Counseling Services
05.2013 - 11.2013
Transported Nebraska state wards to and from foster care to visitations.
Supervised visitations between families and their children.
Documented interaction between families and children to be sent to Nebraska DHHS caseworkers.
Administered random Urinalysis and/or Saliva Tests for clients.
Provided family support to families working towards reunification with their child(ren).
Communicated with families, Nebraska DHHS caseworkers and BLCS co-workers regarding cases as necessary.
Facilitated family support programs to enhance communication and relationships among family members.
Collaborated with licensed mental health providers and caseworkers to assist families find resources, gain life skills and develop healthy communication and coping skills.
Education
Diploma of Esthetics - Esthetics
Capitol School of Hairstyling And Esthetics
Omaha, NE
12.2014
Bachelor of Science - Journalism and Communications, Public Relations
University of Nebraska At Kearney
Kearney, NE
12-2011
Skills
Empathy
Developer
Relator
Harmony
Connectedness
Timeline
Home Manager
Gorsett Household
04.2023 - Current
Insurance Coordinator / Dental Assistant
Innovative Dental Care
01.2015 - 04.2023
Family Support Worker / Skills Builder
Better Living Counseling Services
05.2013 - 11.2013
Diploma of Esthetics - Esthetics
Capitol School of Hairstyling And Esthetics
Bachelor of Science - Journalism and Communications, Public Relations
Customer Care Representative at Monicare Household Staffing Usa - Nannies, Housekeepers, Household StaffCustomer Care Representative at Monicare Household Staffing Usa - Nannies, Housekeepers, Household Staff