Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
Generic
BRIEANNA WILSON

BRIEANNA WILSON

35194 McEwen Ave Mission, B.C,Canada

Summary

Currently a training professional with extensive experience in creating and delivering impactful training programs. Known for fostering environment of continuous learning and improvement, ensuring sales readiness and adaptability. Focused on collaborative efforts and achieving measurable outcomes, bringing reliability and flexibility to meet changing organizational needs.

In addition, a seasoned sales rep with proven track record in driving sales growth and cultivating lasting client relationships. Demonstrated success in leading YOY growth to meet and exceed targets, with notable achievements in expanding market share and enhancing customer satisfaction. Utilized strategic planning and effective communication to achieve and ensure consistent results.

Overview

31
31
years of professional experience
1
1
Certification

Work History

Regional Training Specialist

B/S/H/
05.2019 - Current
  • Responsible for overseeing all training responsibilities for BC, Alberta, Saskatchewan and Manitoba for luxury brands Gaggenau and Thermador and the mass premium brand Bosch
  • Create facilitating content and use proven creative techniques for adult learning
  • Consistently delivering instructor led live and virtual sessions, exceeding the teams minimum requirements by 200% annually. Providing course curriculum, analytics and tracking attendance with the region
  • Planning and effective communication with a team of five DSM's to coordinate sessions across the region and successfully increased sales over the years
  • Helped implement our online learning academy; BSH University and assisted department lead to launch this training tool to the country in 2021

People & Culture Team - President

B/S/H/
12.2020 - 01.2023
  • Doubled the original team size and successfully collaborated with our team of 12 people focused on We Lead BSH and Blue culture initiatives including focus on diversity, equity, and inclusion principles.
  • Managed and responsible for $150k budget for our 15 Year Anniversary Gala June 2021, delivered on budget and on time
  • Navigated the lockdowns with virtual team building and social events, including a unique feel good campaign and achieved 100% employee participation
  • Tasked with finding a strategic charity partnership, and was lead on executing the the RMHC multi year contract. Worked closely with CEO, CFO, legal and senior leadership on this project.
  • Have been sitting on the Global Culture Team representing Canada since 2021 and currently the only Canadian member on our High Performance RNA Culture Team. I was recently chosen to participate in the HPC Speaker Series with Head of RNA Darcy Clarkson

Retail Design & Display Project Manager

Trail Appliances
02.2018 - 05.2019
  • Responsibilities included retail merchandising audits, design and layout of retail floor space and project management of all retail store kitchen builds and renovations for all BC locations
  • Sourced cabinet and countertop suppliers, vetted all design approvals and managed installers needed to accomplish project goals within the budget allocated by supplier
  • Successfully managed multiple construction projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with business goals.

Territory Sales Rep & Senior Trainer

Miele
04.2011 - 04.2018
  • Managing all training requirements for the province including coordinating with independent and national store locations to achieve and maintain an expert level of certifications
  • Developed and maintained positive rapport with dealer principals, management and sales team members to properly handle supporting sales and driving business
  • Self driven and working independently to achieve the key performance initiatives and exceeded the national training requirements
  • Attendance for training was maintained at 90% or higher during tenure and sales had lifted year over year, with a 90% lift in sales growth during those years
  • Strategized new sales incentives and tracked dealers SPIFF and commissions reporting monthly

Director of Training & Customer Support

MDA Space Ltd.
05.2010 - 12.2010
  • Accountable for the implementation of the launch of BC Online, including new software and website for property mangers, realtors and government facilities
  • Collaborated with senior leads and owners to align new processes and create a seamless transition to new business practices
  • Responsible for registering all users and conducting training classes on how the software is to be used in their best practices
  • Working directly with the developer to create curriculum and market the material on website to align with the training material

Kitchen Design Lead & Sales Operations Trainer

Home Depot
04.1994 - 05.2010

Duties Included: Kitchen & Bath Project coordinator, SAP Systems Super User, Special Service Desk Lead and Sales Operations Trainer, Project Expeditor, Scheduling Supervisor, Sales Specialist Level III (top Sales Person in Canada 2005-2010), Social Team Lead, Marketing projects & Store Signage

Education

3 Years Full Time - Bachelor Of Social Work

KWANTLEN UNIVERSITY
Surrey, BC
12-1998

Skills

  • Positive Attitude
  • Results-oriented
  • Natural Planner & Organized
  • Negotiation and Presentation skills
  • Strategize and Goal development
  • Logistics, event planning and scheduling
  • Sales and marketing acumen
  • Sales coaching and business development

References

References available upon request

Certification

  • Project Management Professional (PMP) -1998
  • NKBA Kitchen Designer - 1998
  • Professional Selling Skills - Level II - 1999
  • 20/20 CAD Design - 2001
  • Wiley Brand - DiSC Evaluations - 2019, 2023 & 2024
  • Crucial Conversations Course - 2024
  • Strategic Leadership Course - 2024

Timeline

People & Culture Team - President

B/S/H/
12.2020 - 01.2023

Regional Training Specialist

B/S/H/
05.2019 - Current

Retail Design & Display Project Manager

Trail Appliances
02.2018 - 05.2019

Territory Sales Rep & Senior Trainer

Miele
04.2011 - 04.2018

Director of Training & Customer Support

MDA Space Ltd.
05.2010 - 12.2010

Kitchen Design Lead & Sales Operations Trainer

Home Depot
04.1994 - 05.2010

3 Years Full Time - Bachelor Of Social Work

KWANTLEN UNIVERSITY
BRIEANNA WILSON