Brieanne (Brie) Santa Cruz
Ocoe,FL
Summary
Reliable team member brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
3
3
years of professional experience
Work History
Front of House Team Member
Chick-Fil-A
Winter Garden, FL
05.2023 - Current
- Verified prepared food met standards for quality and quantity before serving to guests.
- Observed guests to respond to additional requests and determine when meal completed.
- Served and assisted guests by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Assisted in boosting restaurant sales by upselling menu items and promoting daily specials to guests.
Assistant Manager
The Pizza Press
Winter Garden, FL
09.2021 - 05.2023
- Improved guest satisfaction by addressing and resolving complaints promptly.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
Horizon High School
Winter Garden, FL05.2023
Skills
- Adaptability
- Adaptability and Flexibility
- Time management abilities
- Excellent Communication
- Written Communication
- Professionalism
- Special requests handling
- Problem-Solving
- Goal Setting
- Multitasking
Additional Information
I am currently a high school senior with a 4.0 GPA. After graduation in May, I plan on attending a four-year university to study Hospitality Management and Hotel Operations.
Timeline
Front of House Team Member
Chick-Fil-A
05.2023 - Current
Assistant Manager
The Pizza Press
09.2021 - 05.2023
Horizon High School
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