Tatiana Palomo
Dallas,TX
Summary
At Chick Fil A I excelled as a Front of House Team Member by enhancing customer satisfaction and streamlining service processes, leading to increased repeat business. Demonstrated exceptional multitasking and communication abilities, fostering a team-oriented atmosphere. Skilled in greeting guests and maintaining cleanliness, significantly contributing to the dining experience.
Overview
1
1
year of professional experience
Work History
Front of House Team Member
Chick Fil A
1535 N Cockrell Hill Rd, Dallas, TX, 75211
08.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a welcoming atmosphere.
- Handled customer complaints professionally and efficiently, resulting in increased repeat business.
- Exhibited strong knowledge of menu offerings, enabling informed recommendations that catered to individual guest preferences.
- Established welcoming atmosphere by greeting each guest warmly.
- Built a strong working relationship with colleagues to foster a team-oriented atmosphere, resulting in seamless service delivery.
- Supported overall team goals by assisting other staff members during peak hours as needed.
- Maintained cleanliness and organization of dining area, contributing to a more enjoyable dining experience for patrons.
- Assisted in training new team members, ensuring they were quickly able to provide excellent service to guests.
- Contributed to the improvement of overall restaurant efficiency by streamlining front-of-house processes and communication between team members.
- Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Education
Justin F. Kimball
3606 S Westmoreland Rd05.2024
Skills
Greeting guests
Order Taking
Cleanliness
Money Handling
Multilingual
Teamwork and Collaboration
Multitasking
Excellent Communication
Active Listening
Effective Communication
Adaptability and Flexibility
Adaptability
Languages
Spanish
Native or Bilingual
Timeline
Front of House Team Member
Chick Fil A
08.2023 - Current
Justin F. Kimball