Summary
Overview
Work History
Education
Skills
Certification
Timeline
Additional Experience
Generic

Briella Marshall

DeFuniak Springs

Summary

Member-focused customer service professional with experience assisting customers in person and by phone, processing payments, updating accounts, and maintaining accurate records. Proven ability to follow policies and procedures, balance cash drawers, and deliver courteous, reliable service. Detail-oriented and dependable.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Manager

Sunshine Nutrition
03.2023 - 09.2024
  • Assisted customers in person and by phone
  • Processed cash, credit, and debit payments
  • Balanced cash drawers
  • Maintained accurate records
  • Responded to inquiries according to policies
  • Managed daily operations
  • Trained staff.

Shift Supervisor

Pecan Jack’s
05.2023 - 09.2023
  • Provided friendly customer service in a fast-paced environment
  • Handled transactions accurately
  • Resolved customer questions
  • Supported team operations.

Education

High School Diploma -

Waldwick High School
06-2022

Bachelor of Science - Educational Studies

Western Governors University
Salt Lake City, UT
02-2027

Skills

  • Member Services
  • Customer Service (In-Person & Phone)
  • Payment Processing
  • Cash Handling & Cash Drawer Balancing
  • Account Maintenance & Data Entry
  • Typing Speed: 50 WPM (98% accuracy)
  • Computer Systems & POS
  • Policy & Procedure Compliance
  • Professional Communication
  • Time Management

Certification

CPR & First Aid Certified

Timeline

Shift Supervisor

Pecan Jack’s
05.2023 - 09.2023

Manager

Sunshine Nutrition
03.2023 - 09.2024

High School Diploma -

Waldwick High School

Bachelor of Science - Educational Studies

Western Governors University

Additional Experience

  • Stepping Stones Too — Early Childhood Educator (2024-08 – 2025-06)
  • Good News Church — Youth Ministry Coordinator (2023-06 – 2024-06)