Paola Soto
Chandler,Arizona
Summary
About me — Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I have excellent skills, a strong customer focus, and a consultative approach to business development.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Catering Manager
Panera Bread
Chandler, AZ
05.2018 - Current
- Secured new clients and accounts by analyzing and catering products to specific needs.
- Handled catering scheduling, ordered food and planned events.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Coordinated with event planners for floor and table layouts, guest numbers and overall catering needs.
- Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
- Promoted catering packages with most profitable outcomes without sacrificing client desires.
- Designed catering packages to increase sales and customer experience.
Sales Associate/, Marketing Specialist
Orangetheory Fitness, Happy
Phoenix , AZ
01.2022 - 05.2022
- Work with the marketing team to plan and execute all retention marketing campaigns and strategies
- Developed advertisements with impactful messages to stimulate engagement and reach target audiences.
- Provided positive first impressions to welcome existing, new and potential customers.
- Created digital media kits for high profile projects.
- Developed, marketed and sold full range of products and support services.
- Monitored trends in social media, industry and competitive landscape to create new material.
Associate Trainer
Panera Bread
Chandler , AZ
08.2016 - 05.2018
- Assisted in monitoring trainee performance to identify gaps in training.
- Contributed to creation of training materials such as handouts, scripts and website content.
- Identified and communicated to superiors concerning opportunities for curriculum enhancement.
- Accurately tracked job activities, expenses and attendance.
- Trained up to 10 new employees per month on Food Safety and the corrects procedures.
- Mentored employees during probationary period to answer questions and offer improvement strategies.
Education
Bachelor of Science - Kinesiology
Arizona State University
Phoenix, AZ05.2022
Skills
- Money Handling
- Catering Consultation
- Member Services
- Investigating Complaints
- Safe Work Practices
- Task Analysis
Certification
OSHA 30 Hour
CPR certified
CNA certified
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate/, Marketing Specialist
Orangetheory Fitness, Happy
01.2022 - 05.2022
Catering Manager
Panera Bread
05.2018 - Current
Associate Trainer
Panera Bread
08.2016 - 05.2018
Bachelor of Science - Kinesiology
Arizona State University
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