Summary
Overview
Work History
Education
Skills
Timeline
Generic

Collin Whitehead

Walker,Louisiana

Summary

Seasoned Catering Manager with a proven track record at Pyre BBQ, adept in event planning and staff leadership. Expertise in creating memorable events, exceeding client expectations, and driving sales through innovative catering packages. Demonstrates exceptional problem-solving and customer service skills, ensuring high-quality food presentation and satisfaction.

Overview

5
5
years of professional experience

Work History

Catering Manager

Pyre BBQ
09.2022 - 08.2024
  • Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
  • Hired and trained both permanent and temporary staff members.
  • Handled catering scheduling, ordered food and planned events.
  • Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
  • Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
  • Met with clients to outline desired goals and prepared quotes for overall catering costs.
  • Designed catering packages to increase sales and customer experience.
  • Worked with chefs to plan menus according to client needs and budgets.

Restaurant Manager

Pyre BBQ
09.2022 - 08.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
  • Coordinated catering services for private events, delivering memorable experiences while maximizing profits.

Car Salesperson

Gerry Lane Buick GMC
01.2023 - 05.2023
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Answered telephone and email inquiries from potential customers.
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Demonstrated exceptional product knowledge, allowing for personalized recommendations based on customer preferences and requirements.
  • Collaborated with finance team to secure optimal financing options for customers, ensuring a seamless purchasing process.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Facilitated clear communication between dealership and customers during the finalization of sales transactions, ensuring all parties were fully informed throughout the process.

Server Shift Leader

Pyre Provisions
11.2019 - 09.2022
  • Cultivated warm relationships with regular customers.
  • Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

High School Diploma -

Central High School
Baton Rouge, LA
05.2018

Skills

  • Event planning proficiency
  • Staff Leadership
  • Food Safety
  • Budgeting understanding
  • Lead prospecting
  • Staff Supervision
  • Staff Scheduling
  • Menu development
  • Food presentation
  • Portion Control
  • Order documentation
  • Inventory Management
  • Vendor negotiation
  • Event Coordination
  • Critical Thinking
  • Problem-Solving
  • Customer Service
  • Reliable and Responsible
  • Team Leadership
  • Kitchen staff coordination
  • Money Handling
  • Catering Services
  • Managing Deliveries

Timeline

Car Salesperson

Gerry Lane Buick GMC
01.2023 - 05.2023

Catering Manager

Pyre BBQ
09.2022 - 08.2024

Restaurant Manager

Pyre BBQ
09.2022 - 08.2024

Server Shift Leader

Pyre Provisions
11.2019 - 09.2022

High School Diploma -

Central High School

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Collin Whitehead