Makenzie Willis
Lexington,SC
Summary
Driven Catering Manager with a proven track record at Panera Bread, excelling in event planning and customer service. Demonstrated ability to lead teams, manage budgets effectively, and elevate food safety standards. Achieved a significant improvement in order efficiency and client satisfaction, showcasing strong problem-solving and relationship-building skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Catering Manager
Panera Bread
02.2024 - Current
- Place phone orders and follow up calls
- Prepare orders, Pack orders, Deliver and setup.
- Helping cover positions during breaks
- Putting data into the computer system
Cashier
RUSH’S
02.2021 - 03.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped with management tasks such as, taking food temperatures, marking people present and making sure everyones stations were cleaned up for the night
Education
Connections Academy
Lexington, SC05.2024
Skills
- Event planning proficiency
- Staff Leadership
- Food Safety
- Budgeting understanding
- Sanitation Standards
- Food presentation
- Portion Control
- Critical Thinking
- Food plating and presentation
- Collaboration and Teamwork
- Problem-Solving
- Customer Service
- Work Planning and Prioritization
- Reliable and Responsible
- Safe Food Handling
- Team Leadership
- Money Handling
- Managing Deliveries
- Catering Services
- Relationship Building
Certification
CPR and AED
OSHA Certification
Timeline
Catering Manager
Panera Bread
02.2024 - Current
Cashier
RUSH’S
02.2021 - 03.2024
Connections Academy