Brielle Broccoli
Pompano Beach,FL
Summary
Dedicated student with a Bachelor’s degree in Psychology and current enrollment in nursing school, aspiring to become a nurse practitioner. Demonstrates proficiency in task completion across diverse environments, including workplace and academic settings. Strong work ethic and commitment to excellence, consistently willing to take on additional responsibilities. Collaborative team player with a positive attitude and professional demeanor.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Fine Jewelry Sales Specialist
A. Altier Jewelers
11.2022 - Current
- Guided customers in selecting fine jewelry merchandise to enhance shopping experience.
- Designed custom fine jewelry pieces tailored to client specifications.
- Consistently met or exceeded weekly, monthly, and annual sales targets.
- Maintained high counter standards, ensuring cleanliness and appealing presentations.
- Cultivated strong client relationships through friendly and informative interactions.
- Demonstrated passion for jewelry, enhancing customer engagement and loyalty.
Lead Front Desk Receptionist
NFC Amenity Management
12.2020 - 06.2022
- Contributed to successful event planning initiatives by working closely alongside management teams; provided seamless logistics support from pre-event stage through completion.
- Provided ongoing mentoring and coaching to junior team members, enabling their skill sets to grow and contribute positively towards successful departmental outcomes.
- Maintained accurate records of guest information, reservations, billing details, and special requests to ensure smooth communication between departments.
- Developed rapport-building techniques that fostered long-term relationships with guests who frequently returned due to personalized experiences provided during their stays at the hotel property.
- Trained new receptionists in company policies, software usage, and standard operating procedures to ensure consistency in service quality.
Server & Host
SCUOLA VECCHIA PIZZA E VINO
10.2020 - 03.2021
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Hostess/cashier
THE MAINLAND KITCHEN & PUB
01.2020 - 10.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Manager Fau Bookstore
FOLLETT CORPORATION
08.2018 - 12.2019
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives. Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Controlled costs to keep business operating within budget and increase profits.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Education
Associate of Arts - Nursing
Broward College
Fort Lauderdale, FL12-2025
Bachelor of Applied Arts And Science - Psychology
Florida Atlantic University
Boca Raton, FL12-2021
Associate of Arts -
Florida Atlantic University
Boca Raton, FL01.2019
Skills
- Nursing diagnosis
- Nursing assessment
- Nursing education background
- Vitals monitoring
- Infection control standards
- Medication administration
- Interpersonal communication
- Relationship management
- Multi-tasking efficiency
- Goal achievement
- Organization
- Office administration
Certification
- First Aid/CPR Certified
Timeline
Fine Jewelry Sales Specialist
A. Altier Jewelers
11.2022 - Current
Lead Front Desk Receptionist
NFC Amenity Management
12.2020 - 06.2022
Server & Host
SCUOLA VECCHIA PIZZA E VINO
10.2020 - 03.2021
Hostess/cashier
THE MAINLAND KITCHEN & PUB
01.2020 - 10.2020
Manager Fau Bookstore
FOLLETT CORPORATION
08.2018 - 12.2019
Associate of Arts - Nursing
Broward College
Bachelor of Applied Arts And Science - Psychology
Florida Atlantic University
Associate of Arts -
Florida Atlantic University
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