Brielle Feltaous
Truth or Consequences,NM
Summary
Dedicated childcare professional with extensive experience as a Nanny for Molly Holcomb, fostering emotional growth and development in children. Skilled in activity planning and behavior management, I create engaging educational experiences that enhance cognitive skills. Known for reliability and strong communication with parents, I ensure a nurturing environment that promotes safety and well-being.
Have extensive customer service skills from work at Boutique and server. All childcare experience can be adapted and used in any field.
Overview
2025
2025
years of professional experience
Work History
Nanny
Molly Holcomb
Everson, WA
08.2022 - 06.2024
- Supervised daily activities, ensuring safety and well-being of children.
- Developed engaging educational activities to promote cognitive and social skills.
- Coordinated schedules and transportation for school and extracurricular activities.
- Maintained open communication with parents regarding children's progress and needs.
- Implemented routines that fostered discipline and responsibility in children.
- Created a nurturing environment that encouraged emotional growth and development.
- Resolved conflicts among children, promoting conflict resolution skills and teamwork.
- Assisted with light housekeeping duties as well as running errands.
- Prepared meals and snacks for children based on dietary guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Supported children in play activities, meals, and snacks, hygiene and socialization.
- Collaborated closely with parents in establishing boundaries/rules within the household which helped maintain consistency across all environments.
- Maintained a clean and organized home environment conducive to optimal child development through regular tidying duties.
- Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
- Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.
- Ensured children''s safety and comfort by consistently monitoring their environment and addressing potential hazards.
- Encouraged physical activity with outdoor play, sports, and fitness games for improved health and motor skills development.
- Engaged with children on age-appropriate level.
- Promoted intellectual development through reading, storytelling, and engaging educational activities.
- Supported character-building qualities such as responsibility, respect, empathy, and self-discipline through consistent modeling of behavior expectations.
- Fostered creativity through art projects, music appreciation, and imaginative play designed to stimulate young minds.
- Implemented creative learning strategies tailored to each child''s interests and abilities for enhanced cognitive growth.
- Coordinated transportation arrangements for school pick-ups/drop-offs or appointments while prioritizing safety precautions during transit.
- Implemented effective sleep training techniques that established healthy bedtime routines resulting in improved sleep quality.
- Monitored children's play activities to verify safety.
- Provided developmentally appropriate activities for children.
- Played games, worked on puzzles, and read books to young children.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Supervised children on playground to help develop physical and social skills.
- Encouraged children to be understanding and patient with others.
Assistant at Preschool
Gardenview Montessori
Bellingham, WA
09.2016 - 03.2019
- Assisted in classroom preparation and organization of educational materials.
- Supported lead teachers in daily lesson implementation and student engagement activities.
- Maintained a clean and safe learning environment for children.
- Collaborated with staff to ensure smooth operation of daily activities and schedules.
- Observed classroom dynamics to enhance understanding of child development principles.
- Participated in staff meetings to discuss instructional strategies and classroom improvements.
- Implemented activities that promoted social skills and cooperative play among students.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Server
Tea House
Truth Or Consequences, NM
2010 - 2011
- Handled guest complaints with professionalism, resolving issues to maintain positive dining experiences.
- Collaborated with management on promotional events, enhancing restaurant visibility and customer engagement.
- Implemented process improvements resulting in increased efficiency within daily operations.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
- Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
- Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
- Enhanced team efficiency, collaborating effectively in high-pressure settings.
- Maintained high standards of personal appearance and hygiene, reflecting positively on establishment.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
Server
Sunset Grill
Truth Or Consequences, NM
2008 - 2009
- Delivered exceptional customer service, ensuring high satisfaction and repeat business.
- Managed dining area workflow, coordinating with kitchen staff for timely food delivery.
- Trained new servers on menu offerings and operational procedures to enhance team performance.
- Maintained cleanliness and organization of dining space, adhering to health and safety standards.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Private Nanny
Anna Valient and Lisa Choi
Ottawa Canada
2008 - 2009
- Developed individualized educational activities to enhance children's cognitive and social skills.
- Managed daily schedules, ensuring consistency in routines and adherence to parental guidelines.
- Implemented nurturing and supportive environment promoting emotional growth and development.
- Coordinated playdates and social activities, fostering peer relationships and teamwork among children.
- Established effective communication with parents regarding any behavioral or developmental concerns.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Built positive and nurturing environments to support child social and emotional growth.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established clear expectations for behavior, setting boundaries to create a respectful atmosphere within the home.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Led indoor and outdoor activities to entertain and occupy children.
- Enhanced children''s emotional well-being by providing consistent and nurturing care.
- Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
- Conducted regular safety checks and maintained a clean, hazard-free environment for the children at all times.
- Adapted caregiving approaches based on individual needs of each child to provide personalized support.
- Assisted with homework and school projects, fostering a love for learning in the children.
- Supported emotional growth by helping children navigate conflicts with empathy and understanding while teaching problem-solving skills.
- Provided safe transportation to and from school, extracurricular activities, and other events.
- Facilitated creative expression through art projects, imaginative play, storytelling sessions, and more.
- Planned special outings or themed days around children's interests or areas of study in their school curriculum.
- Taught children everyday skills and language.
- Coordinated schedules between multiple families when working as a nanny share provider to ensure seamless childcare transitions throughout the week.
- Transported children to and from school, medical appointments, and extra-curricular activities.
- Developed games and activities using arts and crafts to support learning and verbal skills.
- Supervised children on playground to help develop physical and social skills.
- Encouraged children to be understanding and patient with others.
Sales Associate
Earth Tapestries Boutique
Truth Or Consequences, NM
01.2000 - 2007
- Open and closed.
- Managed inventory levels and conducted regular stock assessments to optimize product availability.
- Developed visual merchandising displays that aligned with brand standards and attracted customer interest.
- Collaborated with management to plan promotional events, increasing foot traffic and sales revenue.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Participated in visual merchandising, creating attractive displays that stimulated customer interest and sales.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Education
No Degree - Early Childhood Care And Education
Whatcom Community College
Bellingham, WAGED -
Western New Mexico University (WNMU
Truth Or Consequences, NMSkills
- Friendly
- Reliability and trustworthiness
- Approachable
- Schedule management
- Emotionally supportive
- Toddler care experience
- Childcare
- Cleaning and sanitation
- Active listener
- Valid Driver's license
- Activity planning
- Child development
- Arts and crafts
- First aid certified
- Child supervision
- Behavior management techniques
- Outdoor activities
- Reading and storytelling
- Reliable transportation
- Creative play
- Enrichment activities
- Food handling training
- Potty training
- Complex Problem-solving
- Family support
- Caring child mentor
- Homework assistance
- Transportation safety
- Skilled in working with special needs children
- Special needs care
- Patience and tact
- People-oriented
- Meal and snack preparation
- Toileting and feeding
- Routine adherence
- Problem-solving
- Relationship building
- Parent interaction
- Creative thinking
- Child safety
- Toilet training
- Teaching empathy
- Self-confidence development
- Behavior modeling
Timeline
Nanny
Molly Holcomb
08.2022 - 06.2024
Assistant at Preschool
Gardenview Montessori
09.2016 - 03.2019
Sales Associate
Earth Tapestries Boutique
01.2000 - 2007
Server
Tea House
2010 - 2011
Server
Sunset Grill
2008 - 2009
Private Nanny
Anna Valient and Lisa Choi
2008 - 2009
No Degree - Early Childhood Care And Education
Whatcom Community College
GED -
Western New Mexico University (WNMU