Brielle Fitzgerald

Greeted and assisted customers with enthusiasm, offering expert guidance on flower selection, arrangements, and care.
Achieved and exceeded sales targets by 15% utilizing upselling techniques and suggesting personalized floral solutions.
Stayed informed about the seasonal availability of flowers, their care, and the suitability for various occasions.
Accurately processed customer orders, including custom floral requests and delivery scheduling.
Addressed customer inquiries, concerns, and special requests with a helpful and friendly attitude

Maintained a clean, organized, and inviting store environment, resulting in an increase in customer engagement.
Greeted and assisted customers in a friendly and professional manner. Listened to their needs, providing product recommendations, and answering inquiries.
Achieved and exceeded sales targets by 20% through product knowledge and effective selling techniques.
Stayed informed about product features, benefits, and specifications. Continuously updated knowledge of new arrivals and promotions.

Developed and maintained a professional rapport with customers to ensure repeat business.
Demonstrated excellent customer service skills to ensure all guests had an enjoyable dining experience.
Provided knowledgeable and courteous service, resulting in positive reviews from customers.

Memorized the menu, specials and wine list, resulting in fewer mistakes when taking orders.
Collaborated with team members to create a positive, synergetic work environment.