Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brielle Gooch

Austin

Summary

Versatile and compassionate professional with a strong background in sales, healthcare, and administrative support. Proven success as a Field Sales Associate in the solar industry, skilled in customer engagement and closing deals. Experienced in providing personalized care as an In-Home Caregiver, demonstrating empathy and dedication to client well-being. Strong organizational and communication skills developed through work as a Receptionist at a mental health clinic, ensuring smooth front-desk operations and patient coordination. Also trained as a TMS Technician, supporting mental health treatment protocols with attention to detail and patient care.

Overview

2
2
years of professional experience

Work History

TMS Technician

Anew Era TMS
05.2025 - Current
  • Operated TMS machinery to deliver effective treatment for patients.
  • Collaborated with healthcare professionals to optimize patient care protocols.
  • Monitored equipment performance and maintained accurate records of treatments administered.
  • Assisted in troubleshooting technical issues to ensure seamless operation of TMS systems.
  • Participated in training sessions to enhance knowledge of emerging TMS technologies.

Patient Experience Coordinator

Serenity Mental Health
06.2024 - 02.2025
  • Facilitated patient onboarding processes to enhance overall experience and satisfaction.
  • Coordinated communication between patients and clinical staff to streamline care delivery.
  • Maintained accurate records of patient interactions in electronic health record systems for compliance purposes.
  • Provided personalized assistance to patients during admission, discharge, and follow-up processes for a seamless transition between care settings.
  • Fostered a culture of empathy among staff members by sharing best practices from successful interactions with patients.

Care Giver

Home Helpers
11.2023 - 05.2024
  • Assisted clients with daily living activities, ensuring comfort and safety at all times.
  • Provided companionship to enhance mental well-being through engaging conversation and activities.
  • Administered medications as prescribed, maintaining accurate records for compliance and safety.
  • Implemented effective communication strategies to foster relationships with diverse clientele and families.
  • Trained new caregivers on best practices for patient care and safety protocols within the home environment.

Field Sales Representative

ES Solar
04.2023 - 10.2023
  • Conducted site assessments to evaluate solar energy solutions for residential customers.
  • Developed and maintained relationships with potential clients to drive product awareness and sales.
  • Delivered informative presentations on solar energy benefits to diverse audiences, enhancing customer engagement.
  • Collaborated with installation teams to ensure seamless project execution and customer satisfaction.
  • Analyzed market trends and competitor activities to identify new opportunities for business growth.

Education

High School Diploma -

Two rivers high school
03.2024

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Punctual
  • Hardworking
  • Empathetic
  • Relationship building

Timeline

TMS Technician

Anew Era TMS
05.2025 - Current

Patient Experience Coordinator

Serenity Mental Health
06.2024 - 02.2025

Care Giver

Home Helpers
11.2023 - 05.2024

Field Sales Representative

ES Solar
04.2023 - 10.2023

High School Diploma -

Two rivers high school

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