Brielle Hairston
Yeadon,PA
Summary
Proven ability to enhance patron and customer experiences, demonstrated during roles at Yeadon Library and Walmart. Excelled in collection maintenance and customer relationship management, significantly improving community engagement and satisfaction. Skilled in organizing literacy events and adept at fostering positive environments through effective teamwork and adaptive learning strategies.
Overview
3
3
years of professional experience
Work History
Library Clerk
Yeadon Library
01.2022 - Current
- Provided a welcoming environment for patrons by maintaining a clean, orderly, and inviting space for reading, studying, or browsing.
- Maintained an organized library collection by accurately shelving books, periodicals, and other materials according to classification systems.
- Fielded reference questions from patrons using internal databases, online search engines, catalogs, and print resources to provide accurate information quickly.
- Enhanced patron satisfaction by providing efficient and accurate assistance with locating materials and resources.
- Collaborated with team members to plan engaging programs and events that promoted literacy within the community.
- Collected fees, fines and donations for balanced library finances.
- Helped children select appropriate reading level library books.
- Assisted patrons with printing and copying according to personalized requirements.
Store Associate
Walmart
01.2023 - 06.2024
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Handled cash register operations accurately, balancing drawers at the end of each shift.
- Maintained tidy and organized store to comply with cleanliness standards.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Education
Liberal Arts And General Studies
Delaware County Community College
Media, PA06.2028
High School Diploma -
Penn Wood High School
Lansdowne, PA06.2023
Skills
- Adaptive Learning
- Children's programs
- Customer Relationship Management
- Computer Proficiency
- Conflict Resolution
- Customer satisfaction measurement
- Team Development
- Administrative Support
- Product Sales
- Sales expertise
Timeline
Store Associate
Walmart
01.2023 - 06.2024
Library Clerk
Yeadon Library
01.2022 - Current
Liberal Arts And General Studies
Delaware County Community College
High School Diploma -
Penn Wood High School
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