Brielle Kohlbeck
Chicago,Illinois
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Very reliable and always exceeding expectations and maintaining an efficient environment.
Overview
3
3
years of professional experience
Work History
Crew Member
Trader Joe's
Chicago, Illinois
01.2024 - Current
- Educated customers on products nutritional values and availability.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Checked expiration dates on all products before stocking them for customer purchase.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restroom area by sweeping and mopping floors, wiping surfaces and emptying trash receptacles.
- Followed all safety guidelines while operating equipment such as cardboard balers and box cutters.
Seasonal Supervisor - Games Department
Michigan's Adventure Amusement Park
Muskegon, Michigan
06.2021 - 08.2023
- Directed and supervised team of 15+ employees in daily operations.
- Developed and implemented operational policies and procedures to ensure efficiency of workflow.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed weekly inventory checks to ensure sufficient and accurate stock levels for all products.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Collaborated with other departments to coordinate workflow processes between teams.
- Provided ongoing training to address staff needs.
Education
Bachelor of Arts - Journalism
DePaul University
Chicago, ILSkills
- Customer Engagement & Service
- Time Management
- Safety awareness
- Teamwork and Collaboration
- Creativity and Innovation
- Cash Handling
Timeline
Crew Member
Trader Joe's
01.2024 - Current
Seasonal Supervisor - Games Department
Michigan's Adventure Amusement Park
06.2021 - 08.2023
Bachelor of Arts - Journalism
DePaul University
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