Brielle Mouton
Rita's Italian Ice and Frozen Custard
Odenton,MD
3
years of professional experience
Dedicated and motivated pre-nursing student at Towson University with leadership experience as a Shift Manager. Strong background in communication, teamwork, and customer service, with the ability to thrive in fast-paced environments. Passionate about providing compassionate care and eager to continue developing skills in the healthcare field.
Work History
Shift Manager
3 Years 5 Months- Supervised daily operations to ensure compliance with safety and quality standards.
- Coordinated staff schedules, optimizing resource allocation for increased efficiency.
- Kept employees operating productively and working on task to meet business and customer needs.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Bachelor of Science - Nursing
- Dean's List with Distinction Fall 2025
- Dean's List Spring 2026
- Provost Scholarship Recipient
- 3.75 GPA
- Treasurer of the Towson Diamondz Majorette Team
- Provost Scholarship Recipient
High School Diploma
- Honor Roll held every semester
- Completed AP courses in english, science, history and computer science
- 3.7 cumulative GPA
- cum laude graduate
- Elected Captain of Fall and Winter Varsity Cheerleading
- National Business Honor Society Member
- Team leader of Millionaires Club
Skills
Demonstrates strong leadership skills in a busy environment
Resolves customer complaints effectively
Works well in a team
Quick and efficient with decision making
Handles and implements feedback well
Timeline
Shift Manager
Rita's Italian Ice and Frozen Custard
03.2023 - CurrentRead More
Towson University
Bachelor of Science from Nursing
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Arundel Senior High School
High School Diploma
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