Brienna Morones
North Richland Hills
Summary
Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Pet Supplies Plus
North Richland Hills
05.2025 - Current
- Assisted customers with product selections and inquiries.
- Streamlined store displays for improved cleanliness and organization.
- Stocked shelves with pet supplies and ensured proper pricing.
- Answered phone calls quickly and efficiently.
- Guided customers in selecting appropriate diets for their animals with personalized recommendations.
- Worked the main Point Of Sale system efficiently.
- Maintained a positive environment for coworkers and clients.
- Assisted in lifting and transporting heavy dog food bags weighing over 50 pounds and managing large dog breeds up to 125 pounds.
- Educated customers about pet care products and services available.
- Supported promotional events by setting up displays and interacting with customers.
- Learned tasks quickly to improve efficiency.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Looked for ways to go above and beyond job requirements.
- Recognized and proposed process improvements within the department to enhance operations.
- Worked with our animals to properly socialize and take care of them.
Barista
Caribou Coffee
North Richland Hills
04.2025 - 06.2025
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Prepared and served a variety of coffee beverages to customers.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Assisted customers with menu selections and answered product-related questions.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Operated espresso machines and other brewing equipment efficiently.
- Stocked inventory supplies and replenished items throughout shifts.
- Collaborated with team members to ensure smooth daily operations.
- Managed cash register transactions and processed payments accurately.
- Stocked inventory supplies and replenished items as needed throughout shifts.
- Followed safety and sanitation standards to maintain a safe workspace.
Brewista
HTeaO
North Richland Hills
10.2024 - 04.2025
- Prepared and served a variety of iced teas and beverages.
- Maintained cleanliness and organization of the brewing area.
- Assisted customers with menu selections and beverage customization.
- Operated brewing equipment and ensured proper maintenance.
- Educated customers about tea varieties and health benefits.
- Handled cash transactions and processed customer orders accurately.
- Input orders into point of sale system and handled customer payments.
- Utilized coffee maker, espresso machine and French press to prepare coffee.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
- Restocked product displays based on demand and projected sales.
- Demonstrated techniques on using multiple beverage machines with new team members.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
- Sliced fruits, vegetables and meats for use in food service.
- Checked brewing equipment for proper functionality.
- Created signs and displays to advertise store products or events.
Education
Birdville High School
North Richland Hills, TX05-2026
Skills
- Customer service
- Team collaboration
- Sales techniques
- Inventory management
- Time management
- Effective communication
- Product knowledge
- Visual merchandising
- Problem resolution
- Willingness to learn
- POS systems
- Calculations and measurements
- Complaint resolution
- Equipment inspection
- Shipping and receiving
- Relationship building
- Sales and marketing
- Upselling techniques
- Complex Problem-solving
- Social media expertise
- Workplace safety
- Money handling
- Lift 125 pounds
- Dependability and reliability
- Positive attitude
Certification
- Elanco Veterinary Medical Applications Certified
Accomplishments
- Multiple endorsement graduate.
- Awarded Birdville scholar for an 100 in my dual credit English course and a 2 on my AP art portfolio.
References
References available upon request.
Timeline
Team Member
Pet Supplies Plus
05.2025 - Current
Barista
Caribou Coffee
04.2025 - 06.2025
Brewista
HTeaO
10.2024 - 04.2025
Birdville High School