Brienne Enscoe
Dayton,OH
Summary
Highly-motivated employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Web Content Quality Rater
Telus International
Dayton, OH
02.2023 - 03.2024
- Maintained up-to-date knowledge of current trends within the field of ratings assessment.
- Identified potential errors or discrepancies in rating data sets.
- Provided feedback and explanations for ratings decisions to team members.
- Ensured that all rating activities were conducted ethically and professionally.
- Reviewed and evaluated documents, audio recordings, or other materials according to established criteria.
Health Unit Coordinator
Good Samaritan Hospital
Dayton, OH
01.2007 - 12.2014
- Managed daily operations of the health unit including filing, faxing, photocopying.
- Processed paperwork related to hospital admissions, discharges, and transfers.
- Participated in team meetings regarding policy changes or improvements within the health unit.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Provided customer service assistance to patients who had questions or concerns about their care plans.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Organized patient records, charts, and other documents in an orderly manner.
Education
High School Diploma -
American School
Lansing, IL05.2003
Skills
- Detail oriented
- Organized
- Computer Skills
- Proficient in Word, Excel, and Powerpoint
- Critical thinking abilities
- Customer Service
- Office Management
- Data Entry
Affiliations
- I currently homeschool my 4 children which has helped me hone my organizational and multitasking skills.
- I volunteer monthly to help clean and run errands for elderly ones.
- I enjoy reading, crocheting, and playing games.
Timeline
Web Content Quality Rater
Telus International
02.2023 - 03.2024
Health Unit Coordinator
Good Samaritan Hospital
01.2007 - 12.2014
High School Diploma -
American School
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