Overview
Work History
Education
Skills
Timeline
Generic

Brigett Carroll

Alexander,AR

Overview

9
9
years of professional experience

Work History

Associate

Dollar General Store
Alexander Arkansas
12.2023 - Current

Cashier/Floor Associate

  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked varied hours to meet seasonal and business needs.
  • Used in-store system to locate inventory and place special orders for customers.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Managed customer relations through communication and helpful interactions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided product price information to customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Managed efficient cash register operations.
  • Skilled at working independently and collaboratively in a team environment.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.

Cashier

Krogers Grocery Store
Benton Ar
08.2015 - 12.2023
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Operated cash register to record transactions accurately and efficiently.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Used POS system to enter orders, process payments and issue receipts.
  • Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
  • Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Upsold additional products and services to customers, increasing revenue.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Addressed customer needs and made product recommendations to increase sales.
  • Built relationships with customers to encourage repeat business.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Performed cash, card and check transactions to complete customer purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked with floor team and managers to meet wide range of customer needs.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Processed refunds and exchanges in accordance with company policy.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
  • Applied effective time management techniques to meet tight deadlines.
  • Passionate about learning and committed to continual improvement.
  • Proven ability to learn quickly and adapt to new situations.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Seasonal Cashier

Walmart
Bryant, AR
12.2015 - 02.2016

Cashier

Education

Diploma - Basic

Bryant High School
Bryant, AR
05.1988

Skills

  • Retail Metrics and Goals
  • Flexible Schedule
  • Cross-Functional Teamwork
  • Positive Customer Engagement
  • Meeting Sales Goals

Timeline

Associate

Dollar General Store
12.2023 - Current

Seasonal Cashier

Walmart
12.2015 - 02.2016

Cashier

Krogers Grocery Store
08.2015 - 12.2023

Diploma - Basic

Bryant High School
Brigett Carroll